Service Engineer

Job Title: Service Engineer (Residential)

Location: Imphal, Manipur

Salary: Negotiable (as per experience and industry standards)

Job Description

We are looking for a Service Engineer (Residential) to handle field service activities related to installation, breakdown, preventive maintenance (PM), and closure of service calls. The candidate will be responsible for ensuring timely and effective service delivery while maintaining high customer satisfaction.

Key Responsibilities

• Attend service calls related to installation, breakdown, preventive maintenance (PM), and timely closure of jobs
• Communicate with clients, engineers, and technicians to ensure effective service delivery
• Monitor equipment and UPS performance and implement preventive maintenance measures
• Conduct quality assurance checks and safety inspections at customer sites
• Coordinate with the Customer Care team to retrieve and update service call data
• Visit customers for AMC (Annual Maintenance Contract) generation and renewals
• Arrange and attend business meetings with prospective clients to support revenue generation
• Maintain proper service reports, checklists, and documentation

Eligibility Criteria

• Education: Bachelor's degree (any relevant technical discipline preferred)
• Experience: Experience in service engineering, UPS/equipment maintenance, or power systems preferred
• Residence: Candidate must be residential in Imphal, Manipur
• Willingness to travel locally for customer visits and service calls

Skills Required

• Good technical knowledge of electrical/electronic systems and UPS
• Strong communication and coordination skills
• Customer-oriented approach with problem-solving ability
• Knowledge of safety standards and quality procedures

Job Types: Full-time, Permanent

Pay: ₹15, ₹23,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person