Account Manager

2 days ago


Guwahati, Assam, India Axiom Infracom Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

Bharti Infratel is one of the world's largest telecom tower infrastructure providers, deploying, owning, and managing telecom infrastructure for all telecom operators in India. With over 42,000+ towers across 18 states and 11 telecom circles, the company continues to grow. Bharti Infratel also holds a 42% stake in Indus Towers, a joint venture with Vodafone and Vodafone-Idea. The company's mission aligns with the Bharti Group's philosophy of positively impacting society by enabling telecom operators to expand their reach, offering affordable telecom services, and improving socio-economic status and quality of life for many. Bharti Infratel aims to be the best and most innovative passive communications infrastructure provider globally.

Role Description

This is a full-time, on-site role located in Guwahati for an Account Manager. The Account Manager will manage client relationships, ensure customer satisfaction, handle contract negotiations, and oversee project coordination. Day-to-day tasks include identifying and addressing client needs, developing strategies to improve client services, maintaining accurate records, and collaborating with various internal departments to ensure seamless service delivery.

Qualifications

  • Client Relationship Management and Customer Service skills
  • Contract Negotiation and Project Coordination skills
  • Excellent written and verbal communication skills
  • Ability to analyze data and develop strategic plans
  • Experience in the telecom industry is a plus
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Strong organizational skills and attention to detail
  • Ability to work independently and in a team environment

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