Accounts Receivable Caller

2 weeks ago

Mohali, Punjab, India Asia Pacific Overseas Education Consultants Full time ₹ 3,00,000 - ₹ 6,00,000 per year

The Accounts Receivable Caller will be responsible for contacting students to collect outstanding fees, resolving any payment issues, and ensuring records are accurate in CRM and fee transfers. This is a critical role in maintaining the company's cash flow and financial health.

Responsibilities

  • Manage outbound calls to students regarding due and overdue fees.
  • Follow up on payment statuses and ensure timely collections.
  • Record and update payment information accurately in the system.
  • Collaborate with internal departments to resolve payment issues.
  • Maintain and update client records with appropriate communication details in CRM.

Qualifications

  • Graduation in any field.(Mandatory)
  • Proven experience in a similar role, specifically in accounts receivable or collections is preferred.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to handle difficult conversations effectively.

Skills

  • Microsoft Excel
  • Accounting software (XERO)(Beneficial)
  • Customer service
  • Data entry

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