Shift Manager

2 weeks ago

Gurgaon, Haryana, India Wings Restro & Foods Private Limited Full time ₹ 2,40,00,000 - ₹ 3,00,00,000 per year

Job Title: Shift Manager – Pizza & Wings Restaurant

Location: Gurgaon, Haryana.

Job Type: Full-Time

Reports To: Store Manager / General Manager

Salary:

Job Summary:

As a Shift Manager, you'll play a key leadership role in ensuring smooth day-to-day operations during your shift. You will supervise team members, maintain food quality and service standards, and ensure a clean, safe, and customer-friendly environment. This role requires energy, leadership, and a passion for delivering hot pizza and wings with great service.

Key Responsibilities:Shift Operations:

  • Manage all restaurant operations during assigned shifts.
  • Ensure adherence to company policies, food safety, and hygiene standards.
  • Maintain a safe and welcoming environment for both staff and customers.
  • Monitor product prep levels and food quality.
  • Conduct shift opening and closing duties, including cash handling and end-of-day reporting.

Team Leadership:

  • Supervise and support crew members to deliver excellent service and quality.
  • Train new team members and provide ongoing coaching and feedback.
  • Promote teamwork and resolve conflicts when necessary.
  • Lead by example with a positive attitude and strong work ethic.

Customer Service:

  • Address and resolve customer concerns promptly and professionally.
  • Ensure high customer satisfaction by maintaining speed, accuracy, and quality of service.

Inventory & Reporting:

  • Assist in managing inventory, restocking supplies, and minimizing waste.
  • Complete shift paperwork, reports, and incident logs accurately.

Job Type: Full-time

Pay: ₹20, ₹24,500.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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