
Appraisal support Analyst
2 weeks ago
Core responsibilities:
•Systematically review specific queues and action orders that fall into certain situational categories.
- Notify clients and appraiser partners of new/pending requests, updates or changes to the order as indicated
by any of the three major parties: Valuation, the appraiser or the client.
- Monitor the messages queue and liaise between the appraiser and client.
- Manage orders in accordance with Valuation, Industry, Appraiser and Client specific requirements.
- Remain up to date best practices as well as client/appraiser specific sensitivities/requirements.
- Promote a social environment whereby questions are asked when uncertainties surface.
- Maintain quality that is in line with designated KPI targets (relates to both quality & speed).
- Log and Track performance to allow for quality and performance evaluations.
- Perform other duties as required by the Senior Manager
Requirements:
General Requirements:
- Fluency in English and excellent written and verbal communication skills. (Required)
- Proficient in Microsoft Office Suite or related software. (Required)
- Excellent organizational skills and attention to detail. (Required)
- Understanding of SaaS operating models and order management practices. (Required)
- Related experience relevant to Residential Mortgage lending operations. (Preferred)
- Meticulous attention to detail for identifying errors and omissions. (Required)
- Ability to work either day or night shift in office. (Required)
Education:
- Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
- Preferred: Masters Degree or MBA
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