Appraisal support Analyst
2 weeks ago
Core responsibilities:
•Systematically review specific queues and action orders that fall into certain situational categories.
- Notify clients and appraiser partners of new/pending requests, updates or changes to the order as indicated
 
by any of the three major parties: Valuation, the appraiser or the client.
- Monitor the messages queue and liaise between the appraiser and client.
 - Manage orders in accordance with Valuation, Industry, Appraiser and Client specific requirements.
 - Remain up to date best practices as well as client/appraiser specific sensitivities/requirements.
 - Promote a social environment whereby questions are asked when uncertainties surface.
 - Maintain quality that is in line with designated KPI targets (relates to both quality & speed).
 - Log and Track performance to allow for quality and performance evaluations.
 - Perform other duties as required by the Senior Manager
 
Requirements:
General Requirements:
- Fluency in English and excellent written and verbal communication skills. (Required)
 - Proficient in Microsoft Office Suite or related software. (Required)
 - Excellent organizational skills and attention to detail. (Required)
 - Understanding of SaaS operating models and order management practices. (Required)
 - Related experience relevant to Residential Mortgage lending operations. (Preferred)
 - Meticulous attention to detail for identifying errors and omissions. (Required)
 - Ability to work either day or night shift in office. (Required)
 
Education:
- Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
 - Preferred: Masters Degree or MBA
 
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