Non Voice

1 day ago

Secunderabad, Telangana, India Infoexesy Private Limited Full time ₹ 3,00,000 per year

Job Title: Customer Support Executive – Email & Chat

Location: Pocharam | Type: Full-Time

Process: Email & Chat (Customer Support)

Qualification: Graduate (Mandatory)

Experience: Min. 1 year in Email/Chat process

Languages: English & Hindi

Working Days: 6 days/week, 1 rotational off

Transport: 2-way cab (up to 35 KM) or ₹2,000 allowance

Salary: ₹3.0 LPA (₹25,000 CTC) | Take Home: ₹20,400

Key Responsibilities:

Handle customer queries via email/chat.

Provide accurate, timely resolutions and escalate when needed.

Manage multiple chats professionally; occasional outbound calls.

Skills Required:

SVAR: 50+ | Typing: 36 WPM, 95% accuracy

Strong English & Hindi communication

Good analytical & problem-solving skills

Knowledge of MS Office and chat/email etiquettes

Preference: Candidates with 12+ months of relevant experience

Interested candidates send your resume

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Required)

Work Location: In person

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