Business Systems Analyst

Specialist IS Bus Sys Analyst – Tech. Product Owner

Career CategoryInformation Systems Job Description Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist IS Bus System Analyst – Tech Product Owner

What you will do

Let's do this. Let's change the world. We are seeking a Specialist Business Analyst to join our team to harness the power of data leveraging digital technologies to serve the need of Manufacturing and Clinical Supply Chain. As part of this role, you both engage with the business users and partners to elicit requirements and perform data analysis and metrics definition activities as part of a product team of data scientists, business analysts, and software engineers.

Roles & responsibilities

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals

• Capture the voice of the customer to define business processes and product needs

• Work with Product Managers and customers to define scope and value for new developments

• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

• Develop and execute effective product demonstrations for internal and external stakeholders

• Maintain accurate documentation of configurations, processes, and changes

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years Life Science/Biotechnology/Pharmacology/Information Systems experience

• 5-7 years of experience in a product analyst role, especially with data and AI products.

• Experience performing data analysis across areas one or more areas of the business to derive business logic to support key metrics.

• Basic SQL knowledge with minimum of 4 years of hands-on experience, ability to run analysis and complex SQLs against large sets of data.

• Experience working with business partners to identify complex functionality and translate it into application requirements.

• Experience working as part of an agile team and authoring development ready user stories, Defect and Epic tracking in Scrum tool like JIRA.

• Analytical skills and techniques to evaluate interpret and resolve complex situations/problems using multiple sources of information.

• Some knowledge and the ability to learn all steps for the successful delivery of technology projects from inception through production deployment, including business analysis, guiding the development process, coordinate UAT, and release management.

• Familiarity with latest UI/UX design guidelines; knowledge/experience with SAFe/Agile methodologies.

• Ability to explain sophisticated technical concepts to non-technical clients.

• Expertise in SQL and experience with data visualization tools (e.g., Tableau), as well as familiarity with AI platforms.

Preferred Qualifications:

• Familiarity with big data technologies, AI platforms, and cloud-based data solutions.

• Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams.

• Passion for technology and customer success, particularly in driving innovative AI and data solutions.

• Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech/pharma is beneficial.

Soft Skills:

• Excellent analytical and troubleshooting skills.

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills.

Preferred Certifications:

• Certified Product Analyst (CPA) – AIPMM, OR

• Certified Product Owner Certification, OR

• Certified Business Analysis Professional (CBAP) – IIBA

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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