Analyst-Colleague Experience Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague Services organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a meaningful role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day. 

This role will report to the Manager – Colleague System Security within Colleague Data Office . As part of this team, you will handle systems administration and digital capabilities of various HR systems within American Express.

As system security analyst you will maintain HR system access, role management, and configuration changes across systems. You will help ensure adherence to information security policy, regulatory rules, and privacy controls across a global landscape. You are also responsible for user access accuracy and ongoing user access management controls. You will partner with operations, product, and Technology engineering to unlock the full potential of our HR systems.

Job Responsibilities Include:

•       Maintain user access within Oracle HCM system and related security process documentation.

•       Build custom roles supporting HCM application and HR business processes.

•       Monitor, resolve and respond to access questions and requests pertaining to Oracle HCM system access and functionality.

•       Partner with managers and peers within the team to support the agile execution of Oracle HCM system security configuration, upgrades, and implementations.

•       Become a domain expert for HCM system access and configuration. Work with Oracle on enablement of new features, problem resolution and Quarterly improvements and post launch configuration.

•       Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for security process improvements with our Oracle HCM products.

Minimum Qualifications

•       Overall 3+ years of experience leading security management for enterprise-scale SaaS applications. Must have experience in HCM application security management, including Security Console, HCM Role types, Areas of Responsibility, Data Security policy, HCM Spreadsheet Data Loader and other user administration activities.

•       Knowledge of Identity and Access Management tools, identity governance and user access lifecycle management. Experience working with SailPoint (IIQ) a plus.

Preferred Qualifications

• Knowledge of OTBI and BI Publisher security a plus
• Knowledge of Oracle Recruitment Cloud or Oracle Learning module is a plus.
• A good balance of discernment and knowledge with a proven track record of driving platform changes with a customer-first approach
• Must have the ability to "connect the dots" between different requirements for security changes with core functional HCM configurations.
• Ability to push the boundaries of existing technologies and processes.
• Strong leadership with the ability to influence others through partnerships

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.