Senior Analyst, Policy Management

2 weeks ago

Gurgaon, Haryana, India AXA XL Full time ₹ 15,00,000 - ₹ 25,00,000 per year

What youll be DOING

  • Interpreting handover documents such as slips, endorsements, declarations, reports and updating policy management systems with the information. Preparing pricing models if and when applicable. Where relevant, preparing insurance documents/reports to be shared with internal/external clients.
  • Communicating with underwriters and MO to help resolve queries. Advising less experienced colleagues.
  • Performing quality checks on tasks performed by colleagues.
  • Training and mentoring new team members to support their learning.
  • Developing self as a Subject Matter Expert and a role model on process and tools used and/or providing long-term support to other teams on top of daily duties.
  • Being involved in preparing and maintaining documentation of the existing and future processes, including detailed process maps.
  • Constantly difficult existing processes and looking for improvement opportunities.
  • Getting involved in transitions, planning & execution as applicable.
  • Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Underwriting.
  • Using workflow and time-tracking tools to ensure proper work organization and reporting.
  • Supporting in different time zone to provide coverage to business as applicable.

You will report to Deputy Manager.

Required Skills and Abilities:

  • Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting.
  • Relevant years of experience in AXA XL.
  • Good knowledge of Insurance/Underwriting.
  • Good knowledge of policy management tools.
  • Excellent Communication skills.

Desired Skills and Abilities:

  • Ability to comprehend instructions and execute.
  • Ability to perform the process with minimal supervision.
  • Excellent written and oral communication skills.

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