Senior Analyst, Policy Management

AXA XL is an Equal Opportunity Employer.

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Senior Analyst, Policy Management

Gurgaon, Haryana, India

AXA XL is looking for talented individuals to support our business across all product lines and geographies. This dynamic, global opportunity involves collaborating with Underwriting Assistants/Underwriters based in producing offices across multiple locations. As a senior analyst, the individual would be involved in processing policy bookings, Issuance of policy documents, endorsements including internal quality checks.  

What you'll be DOING

What will your essential responsibilities include?

• Serve as the policy administrator to producing office UA, AXA XL underwriters and Middle Office, own end-to-end policy lifecycle with precision and timeliness.
• Act as a subject matter expert to interpret instructions from producing office UAs, handle rejections, close cases, and coordinate with UAs and MO to resolve queries; manage premium bookings per local standards, update deductions/taxes, validate reinsurance policy updates; draft and issue compliant policy documents and invoices under SLAs.
• Perform independent sanity checks on processes to ensure end-to-end coherence, regulatory compliance, data integrity, and SLA adherence.
• Review tasks performed by processor and provide constructive / timely feedback, focusing on specific observations, strengths and development opportunities; suggest actionable improvements and exemplars, and collaborate to embed learnings into current and future work.
• Deliver process training to new joiners; mentor and develop to support their learning, maintain training materials and knowledge base; assess training effectiveness.
• Maintain data quality; perform accurate data entry, validation, reconciliation, and reporting; support audit readiness.
• Being involved in preparing and maintaining documentation of the exisiting and future processes, including detailed process maps/manuals.
• Identify opportunities to streamline end-to-end processes, design and implement improvements, measure impact, and promote best practices across UAs, MO, and related stakeholders.
• Support shift right and standardization opportunities and ensure smooth transition (wherever applicable)
• Ensure privacy and internal control compliance; support audits and regulatory reporting.
• Using workflow and time-tracking tools to ensure proper work organization and reporting.
• Collaborate cross-functionally (Underwriting, Claims, Middle Office, Credit Control, CAT Modelling, IT) to optimize processes; document SOPs and drive system enhancements in different time zones.

You will report to Deputy Manager.

What you will BRING

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting.
• Relevant years of experience in AXA XL.
  
  
• Good knowledge of Insurance/Underwriting.
  
  
• Good knowledge of policy management tools.

Desired Skills and Abilities:

• Ability to comprehend instructions and execute.
  
  
• Ability to perform the process with minimal supervision.
  
  
• Excellent written and oral communication skills.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at   AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

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