Client Account Manager
5 days ago
We're looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you'll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.
Working Hours: 6:00 PM IST to 3:00 AM IST
Responsibilities:
Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketing
Understand agency needs and requirements through active listening and strategic questioning
Provide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standards
Serve as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecycles
Identify new opportunities within existing accounts and present valuable services to drive agency growth
Work closely with creative and development teams to ensure agency needs are resolved promptly and accurately
Define project scope, provide technical and functional direction, and monitor project progress to ensure objectives are met
Conduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutions
Prepare and present project proposals, cost estimates, and schedules to management and clients
Desired Skills:
Minimum of 3 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agency
Exceptional relationship-building skills, with a track record of developing strong client partnerships
Strong understanding of digital marketing strategies and principles
Excellent communication, negotiation, and presentation skills
Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives
Proficiency in project management tools and software
Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
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