Client Account Manager

2 days ago

Mumbai, Maharashtra, India Rivulet Iq Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We're looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you'll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.

Working Hours: 6:00 PM IST to 3:00 AM IST

Responsibilities:

Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketing

Understand agency needs and requirements through active listening and strategic questioning

Provide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standards

Serve as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecycles

Identify new opportunities within existing accounts and present valuable services to drive agency growth

Work closely with creative and development teams to ensure agency needs are resolved promptly and accurately

Define project scope, provide technical and functional direction, and monitor project progress to ensure objectives are met

Conduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutions

Prepare and present project proposals, cost estimates, and schedules to management and clients

Desired Skills:

Minimum of 3 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agency

Exceptional relationship-building skills, with a track record of developing strong client partnerships

Strong understanding of digital marketing strategies and principles

Excellent communication, negotiation, and presentation skills

Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives

Proficiency in project management tools and software

Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

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