Academic Counselor cum Telecaller
1 day ago
Job description:
Who We Are:
Established in 2017, CAMFiN Global Academy is committed to bridging the gap between academic learning and industry expectations. We offer hands-on training in Accounts, Finance, Taxation, Software Development, and Logistics. Our goal is to develop confident professionals ready to meet real-world challenges.
Job Summary:
We are looking for a smart, energetic, and people-oriented Academic Counselor and Tele calling to handle student counseling at our Kochi branch. The ideal candidate will be the face of our institution, managing inquiries, guiding students, and ensuring smooth day-to-day operations.
Key Responsibilities:
- Greet and assist walk-in visitors, students, and parents.
- Handle telephone, WhatsApp, and email inquiries professionally.
- Counsel prospective students regarding courses, eligibility, and admissions.
- Maintain records of enquiries and follow-ups.
- Support enrollment processes and documentation.
- Assist with administrative duties like filing, inventory, and meeting coordination.
- Collaborate with faculty and management to ensure smooth operations.
Requirements:
- Bachelor's degree (preferred in Business Administration, Education, or related fields).
- 1–3 years of experience in front office/counseling roles.
- Strong communication and interpersonal skills.
- Proficient in MS Office (Word, Excel) and Google Workspace.
- Fluent in English and Malayalam.
- Organized, proactive, and presentable.
Why Join CAMFiN:
- Be part of a professional and mission-driven team.
- Opportunity to interact with students and help shape their careers.
- Supportive work environment and training opportunities.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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