Senior Manager-Distribution Compliance

2 weeks ago

Gurgaon, Haryana, India Mancraft Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year


Job Description:

Job Summary: Key purpose of the role is building up of 'Ethical Sales Culture' within Sales & Distribution verticals. Additionally, the role also ensures high level of Sales Quality for policies being on-boarded by Niva Bupa. Same is achieved by driving below broad activities:

  • Monitor key sales quality parameters- through analysis, presentations, dashboards
  • Appropriate action planning and sales behaviour correction in the field.
  • Representation in Code and Ethics committee and end to end management of consequence management action on agents
  • Spreading awareness on process circulars to last mile on new process being launched and any change in process.
  • Formulation of process notes for activities owned by Distribution Compliance.
  • Conduct sales process reviews of all distribution channels.

Key Responsibilities

  • Publish monthly Sales Quality Dashboard on key Sales Quality Parameters for all sales and distribution channels.
  • Conduct Market Conduct Training on Ethical Conduct on periodic basis for Sales and distribution workforce.
  • Monitor adherence on defined timelines for Agency Channel basis testing of regulatory requirements for business channels
  • Managing end to end of AML Refresher Training for agents.
  • Spreading awareness on process circulars to all Sales and Distribution employees on new process being launched and any change in process through educatory mailers.
  • Inquiry Support & Consequence Management (Agents) –Render support to Fraud & Investigation team with regards to their inquiry on Sales & Distribution workforce. Also represent Sales & Distribution in Code and Ethics committee and end to end management of consequence management action on agents
  • Sales Compliance Review – conduct review on sales practice & processes for all Sales & Distribution Channels. Develop & present recommendations & related review deliverables.
  • Support and Guide business with their queries (Non Regulatory / Business Advisory) Manage enquiries with regards to re-instatement of agents in Niva Bupa.

Key Performance Indicator:

  • Completion of Sales Compliance reviews on a timely basis
  • Quality of gaps highlighted and improvements implemented
  • Timely and accurate dashboards
  • Feedback from supervisor and process owners.
  • Process value additions
  • No exceptions on AML training process
  • Responsiveness to the queries from functions

Preferred Skills:

  • Proficiency on working in MS – Office (High on Excel, Word and PowerPoint)
  • A good technical understanding of the business processes function & corresponding operational & financial controls designed to effectively manage the organization's business units and operations.
  • Strong analytical & decision-making skills.
  • Ability to structure solutions to complex problems.
  • Demonstrate self-discipline & good time management.
  • Self-starter & can work on multiple projects under pressure.
  • Consistently complete work on time & within budget without compromising quality.
  • Consistently convey a confident, professional, positive & realistic attitude.
  • Maintain a habit of continuous learning & take responsibility for the development of one's own skills, including technical, business, and interpersonal, written and informal verbal communication.

Minimum Qualification

Commerce/ Finance graduate/ CA /MBA from premier institute

Minimum Experience : Overall 8 years of experience, with at least 2- 3 years of experience in AML compliances, and ethical conduct, trainings.



Desired Profile / Criteria / Skills :

Candidate should be stable and should have experience in BFSI industry.


  • Sr. Manager Distribution

    7 days ago

    Gurgaon, Haryana, India adidas Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Purpose/Mission:This role will be responsible for driving strategic business partnership for Field Accounts channel (Multibrand Distribution & Retailers) in a leadership capacity as the Head of Distribution.This role is also directly responsible for driving joint business plans (Net Sales) respective account profitability and portfolio profitability, Market...

  • Deputy Manager Finance

    3 days ago

    Gurgaon, Haryana, India Senior Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company DescriptionCompany DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive...

  • Distribution Head

    1 week ago

    Gurgaon, Haryana, India Adidas Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Purpose/Mission:This role will be responsible for driving strategic business partnership for Field Accounts channel (Multibrand Distribution & Retailers) in a leadership capacity as the Head of Distribution.This role is also directly responsible for driving joint business plans (Net Sales) respective account profitability and portfolio profitability, Market...

  • Relationship Manager

    4 days ago

    Gurgaon, Haryana, India Antara Senior Care Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Role OverviewWe are seeking a high-performing and driven Regional Account Manager (Sales Manager) who will be responsible for selling our premium luxury residences to discerning senior customers, NRIs, HNIs, and their families. The role involves managing and expanding the Gurgaon broker ecosystem, enabling direct sales, and building lasting relationships...

  • Manager - Retail Operations (Distributions)

    4 days ago

    Gurgaon, Haryana, India SaintG Full time ₹ 3,00,000 - ₹ 5,50,000 per year

    Job Title: Retail Distribution ManagerLocation: Gurugram, HaryanaJob Type: Full-TimeExperience Required: 1–2 YearsEducation: Graduate (Any discipline)About UsSaintG is a New York–based global luxury fashion brand known for its premium leather footwear, jackets, handbags, and apparel.Our main warehouse is located in Gurgaon , managing all e-commerce...

  • Senior Manager Product

    1 week ago

    Gurgaon, Haryana, India Antara Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...

  • Senior Manager Finance

    1 week ago

    Gurgaon, Haryana, India Antara Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Employee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...

  • Compliance Manager

    2 weeks ago

    Gurgaon, Haryana, India Placement Hub Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    We are looking for a Compliance Manager in Facility IndustryExperience: 5+ YrsSalary: UP TO 45KLocation: Sector 74A, GurgaonKey Responsibilities:Policy Development & Implementation: Create, modify, and implement company policies and procedures to ensure they align with federal, state, and local labor laws and industry standards.Risk Management & Audits:...

  • Manager Compliance

    1 week ago

    Gurgaon, Haryana, India questW Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    This is a full time role with our global client in Gurgaon.KRAs -Regulatory & Statutory Compliance• Ensure compliance with RBI regulations, Companies Act, FEMA, PMLA, SEBI, and other applicablelaws for NBFCs.• Monitor changes in regulations and implement required policy/procedure updates.• Prepare and file statutory returns (RBI, MCA, FIU, etc.) within...

  • Manager Compliance

    2 days ago

    Gurgaon, Haryana, India Optum Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...