International Voice

6 days ago

Bengaluru, Karnataka, India Trigent Software Full time ₹ 3,80,000 - ₹ 4,80,000 per year

Greetings from Trigent Software

Hiring for Customer Support Executive - International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: HR Voice

Mode of Work: Work from Office

Location: Bangalore (Bellandur)

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3.8 LPA

8 months to 5 years - 4.8 LPA

5+ years - 6 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.

Rounds of Interview: VERSANT > HR > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 - way cab facility

* Food facility

Interested candidates can contact HR Reena at @ or can share their resumes to

Regards,

HR Reena

Trigent Software

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