Head Human Resource
12 hours ago
Manpower Planning & Deployment
Forecast manpower needs for 50+ client sites based on contracts and client requirements.
- Ensure timely recruitment, onboarding, and deployment of kitchen staff, supervisors, and support workers across 9 states.
Maintain an updated manpower database and workforce planning chart.
Recruitment & Talent Acquisition
Source and hire skilled manpower (chefs, cooks, helpers, storekeepers, site managers).
- Develop state-wise recruitment channels and tie-ups (consultants, agencies, institutes).
Ensure cost-effective hiring with minimum turnaround time.
Compliance & Statutory Management
Ensure adherence to all labour laws across states (PF, ESI, Minimum Wages, Shops & Establishments, CLRA, etc.).
- Maintain statutory registers and documentation for all sites.
- Liaise with government officials during inspections and audits.
Ensure timely filing and payment of all statutory dues.
Payroll & Attendance
Oversee monthly payroll for example scale) employees across multiple sites.
- Implement biometric/attendance systems to reduce manual errors and absenteeism.
- Ensure accuracy of wage calculation, overtime, and statutory deductions.
Disburse salaries only through approved digital channels (no cash payments).
Employee Relations & Retention
Develop employee grievance redressal system.
- Conduct regular site visits to monitor staff morale, discipline, and hygiene practices.
- Implement employee engagement programs to reduce attrition.
Manage transfers, rotations, and settlements fairly and efficiently.
Training & Development
Conduct regular training programs for:
- Food safety & hygiene (FSSAI standards).
- Customer service and client interaction.
- Safety, fire-fighting, and emergency protocols.
Create skill development plans for career growth of staff.
Policy Implementation & Discipline
Ensure 100% compliance with company policies:
- Zero cash transactions.
- No personal email/mobile/bank account usage for company work.
- Strict accountability and approvals.
Standardize HR processes across all sites.
Coordination & Client Support
Act as HR contact point for client escalations related to manpower.
- Support business development with manpower proposals and cost structures.
Ensure manpower is available at client sites without disruption to services.
MIS & Reporting
Prepare monthly HR dashboards:
- Headcount, new hires, attrition.
- Compliance status (PF, ESI, CLRA).
- Payroll accuracy and grievance resolution.
Submit state-wise compliance and manpower reports to management.
Team Management
Lead regional HR executives/field officers.
- Train and monitor their performance.
- Build a responsive HR team to handle multi-state operations.
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