Visa Consultant
3 days ago
· Advise clients on visa requirements for various destinations. Tourist Visas.
· Assist clients with visa application processes, documentation, and form filling.
· Liaise with embassies, consulates, and visa processing centres for updates and submissions.
· Monitor and track visa application statuses and communicate progress to clients.
· Maintain accurate records of clients' documentation and visa outcomes.
· Ensure compliance with legal and company policies regarding visa procedures.
· Handle customer complaints or concerns professionally and effectively.
· Sales & Customer Service:
· Generate leads and convert inquiries into sales for visa, travel packages, insurance, flights, and other services.
· Promote and upsell company's travel and tourism offerings.
· Build and maintain long-term relationships with customers through excellent service and follow-ups.
· Meet or exceed monthly sales targets and contribute to team goals
· Maintain visa records, checklists, and reports.
· Ensure compliance with embassy regulations and company standards
Qualifications & Skills:
· Bachelor's degree in any discipline (preferably in Travel, Tourism, or related field).
· Minimum 1–2 years of experience in visa processing and/or travel sales.
· Knowledge of visa processes for major tourist destinations
· Strong interpersonal and negotiation skills.
· Ability to work under pressure and meet targets.
· Proficiency in MS Office and travel booking systems (preferred).
· Multilingual skills are a plus
· Good interpersonal and negotiation skills
· Willingness to learn and grow in a dynamic environment
· Passion for travel and tourism
· Basic knowledge of MS Office and internet usage
Job Type: Full-time
Work Location: In person
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