Senior Telemarketing Executive

5 days ago

Coimbatore, Tamil Nadu, India Knowtifics Technologies Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Senior Telemarketing Executive

Job Post Summary

Date Posted: 12 September 2025

Salary: ₹15,000 per month

Job Description:

Senior Telemarketing Executive

Telemarketing | Lead Generation | Customer Engagement | Sales Support | Voice & Email Process | Coimbatore

Location: Coimbatore (On-site)

Experience: Minimum 2 Years

Employment Type: Full-Time

Language Requirement: English

About the Role:

We are seeking enthusiastic and goal-oriented Telemarketing Executives to join our dynamic sales and customer engagement team. The ideal candidate will be responsible for managing both inbound and outbound calls, promoting our products/services, generating leads, and assisting in closing sales. This role requires excellent communication skills (both voice and email), persuasive ability, and a positive attitude toward achieving targets.

Occasionally, you may be required to take or make calls while outside the office (field follow-ups or remote support), ensuring continuous customer engagement when needed.

Key Responsibilities:

  • Make outbound calls to potential customers to introduce products and services
  • Generate leads and set up appointments for the sales team
  • Follow up with interested leads via calls and emails, maintaining updated customer records
  • Draft professional email communication to prospects and clients
  • Explain product features, benefits, and offers clearly and confidently
  • Handle customer queries and resolve basic objections
  • Work closely with the sales and marketing team to meet daily/weekly/monthly targets
  • Maintain call and email quality, professionalism, and adherence to company standards
  • Provide daily reports on calls, emails, leads, and conversions to management

Required Skills:

Excellent verbal and written communication

Strong persuasion and negotiation skills

Professional email drafting and response handling

Ability to handle rejections and stay motivated

Basic computer knowledge is required

Prior experience in telemarketing, telesales, or customer service preferred

Quick learner, target-driven, and team player

Qualifications:

  • Any bachelor's degree (Computer stream preferred)
  • Sales or marketing certification (preferred, not mandatory)
  • Experience in telemarketing or call center roles is a plus (mandatory)

Interested candidates can apply by sending their resumes to

Job Types: Full-time, Permanent

Work Location: In person

Schedule: Day Shift

Job Types: Full-time, Permanent

Work Location: In person

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