Lead - Accounts Receivable
6 days ago
About the Role:
- As a member of the Finance team, the Order to Cash Lead will be responsible for full cycle AR. This role is primarily responsible for timely and accurate processing of AppZens billing and collections. You will work with customers to identify and resolve billing issues, reconcile accounts and drive monthly collections. A successful individual will be self-motivatedsomeone who can recognize how processes can improve and effectively implement positive changes. Ideal candidate will be a detailed oriented and motivated self-starter who thrives working in a dynamic, fast-paced environment. Initially an individual contributor role and will gradually grow into a managerial role.
Duties & Responsibilities:
- Own and manage the full-cycle Accounts Receivable process from invoicing to cash application and collections.
- Own and manage customer invoice submission portals and ensure accurate and timely invoice submissions via email or portals
- Investigate and resolve complex customer billing inquiries or discrepancies.
- Handle and resolve complex cash application and collections issues.
- Monitor key AR metrics, including DSO, and lead strategies to improve collection efficiency.
- Own & complete Vendor/ Supplier Onboarding Process and paperwork.
- Review new customer billing/contacts set up as well as maintenance and updates to existing customer records
- Maintain accurate customer records, ensuring proper billing & address contacts, tax info, and terms.
- Oversee sales tax compliance using Avalara and reconcile tax-related GL activity monthly.
- Other process and system improvement projects, as assigned.
- Reconcile AR subledger to the general ledger and investigate variances as needed
- Prepare monthly AR aging and collection status reports for management review.
- Assist with year-end and interim financial audits by preparing AR schedules, documentation, and reconciliations as requested.
What you need:
- Bachelors / Masters degree in Accounting required 7-10 years of experience in full cycle Accounts Receivable.
- Knowledge of US GAAP accounting.
- Strong attention to detail and problem solving skills.
- Ability to work in a fast-paced environment and manage well through ambiguity and complexity.
- Meets deadlines, prioritizes appropriately and is flexible.
- Advanced proficiency in Excel and G-Suite Applications.
- Highly motivated, energetic self-starter and a strategic thinker.
- Excellent communication skills, written and oral, and the ability to build relationships with others within and outside the Finance team.
- Experience with NetSuite ERP, Avalara, Salesforce, and customer billing portals (e.g., Coupa, Ariba) is required.
Things that make a difference:
- Prior technology or SaaS industry experience preferred.
- Knowledge of US Sales Tax.
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