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Assistant Account Manager
2 weeks ago
Company Description
Bharti Airtel Limited Bangalore
Role Description
This is a full-time on-site role for an Assistant Account Manager, based in Bengaluru. The Assistant Account Manager is responsible for managing customer accounts, providing outstanding customer service, and ensuring client satisfaction. Daily tasks include handling customer inquiries, resolving account issues, and providing support for account management activities. The role also involves coordinating with various internal teams to execute client projects and maintaining detailed records of customer interactions.
Qualifications
- Customer Service and Account Management skills
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Organizational and time management skills
- Proficiency in using account management software and tools
- Ability to work independently and manage multiple accounts
- Experience in telecommunications or a related industry is a plus
- Bachelor's degree in Business Administration, Finance, or related field