Receptionist Front Desk
3 days ago
Job Title: Receptionist / Front Desk Executive – Real Estate
Location: Celestia Site Office, Fursungi (Malpani Properties)
Company: Malpani Properties
About the Role
We are looking for a smart and organised Receptionist / Front Desk Executive for our Celestia project in Fursungi. This person will be the first point of contact for walk-in customers and Channel Partners (CPs), and will handle customer entries, CP tagging, and basic CRM operations.
Key Responsibilities:
1) Front Desk & Customer Handling
- Greet all walk-in customers and CPs warmly and make them comfortable.
- Maintain a professional and welcoming reception area.
- Manage Housekeeping Staff & Stationery.
- Answer incoming calls and share basic project information.
2) CP Tagging & Coordination
- Record all CP walk-ins and enquiries properly in the register/CRM.
- Check and reject CP tagging as per company norms
- Inform CPs politely and clearly about tagging status and rules.
3) Customer Entry & CRM Management
- Enter every walk-in customer in the CRM system with correct details.
- Confirm if they are already allotted to a specific sales staff or CP.
- Ensure all data is updated in real time and without duplication.
- Allocate customers between sales staff.
- Put the daily report in the WhatsApp group.
- Coordinate with the tellecalling executive.
4) Documentation & Admin Support
- Manage document handover
- Maintain files and ensure documents are kept organised and easily traceable.
- Support the sales team with printing, photocopying, and basic admin work.
Candidate Profile
- Education: HSC / Graduate in any stream.
- Experience: 1 years in front office/receptionist / customer service role. Real estate experience will be an added advantage
- Languages: Must: Marathi, Hindi
- Basic English communication preferred
- Comfortable using computers, MS Office and CRM / data entry software.
- Good communication skills, presentable, polite and confident with walk-in customers.
- Strong sense of ownership, discipline and attention to detail in entries and tagging.Work Details
- Job Type: Full-time (On-site at Celestia, Fursungi)
- Timings: 10:30 am – 6:30 pm; might vary on weekends.
- Week off any one day between Monday to Thursday. One paid leave per month.
- Salary: 1
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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