Customer Support

6 days ago

Panjim, Goa, India Rubiq Solutions Pvt. Ltd. Full time ₹ 15,000 - ₹ 1,80,000 per year

We are seeking a Customer Support Executive to join our growing STAAH team. The role is non-technical but requires a good understanding of using technology, excellent problem-solving skills, and strong communication abilities. You will be responsible for onboarding new clients, managing customer interactions, and ensuring seamless coordination between internal teams.

This is a great opportunity for someone who is customer-driven, tech-comfortable, eager to learn, and looking to grow in the hospitality technology sector.

Key Responsibilities

  • Onboard new clients and ensure a smooth setup of STAAH services.
  • Act as the first point of contact for all customer inquiries.
  • Coordinate with the Partner Services and Sales team within India to resolve client needs.
  • Upsell and cross-sell STAAH products to existing customers.
  • Communicate effectively with clients through phone calls, emails, and business updates.
  • Follow up on client payments and maintain accurate records.
  • Provide solutions and ensure timely resolution of customer issues.
  • Maintain a high level of customer satisfaction and build long-term relationships.

Requirements

  • Graduate degree or equivalent qualification preferred.
  • Fresher. Experience in customer service, client servicing, or customer support roles.
  • Good command over English (verbal & written) will be an added advantage
  • Ability to use technology comfortably (MS Office, email, CRM tools, etc.).
  • Strong problem-solving and analytical skills.
  • Positive attitude with a strong drive to learn and grow.
  • Ability to multitask and work effectively under deadlines.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

  • Assistant Manager Customer Support

    6 days ago

    Panjim, Goa, India Delhivery Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Designation - ManagerJob ProfileTo handle and manage the Client Experience & businessJob DescriptionResponsible for managing a team of 8-10 team members who are handling the High Volume SME/D2C clients and ensuring they deliver High Performance and meet their KRA'sStudy Existing Processes/SOP's for improvisation & Set Up New processes based on...

  • IT Support Specialist

    2 weeks ago

    Panjim, Goa, India beBeeCustomerSupport Full time ₹ 7,50,000 - ₹ 12,50,000

    The role of a Service Desk Analyst is to provide exceptional customer service by handling client inquiries and resolving issues in a timely manner.Key Responsibilities:Investigate and resolve technical issues through effective communication with requestersUtilize available resources to diagnose technical problems and implement solutionsDocument requests for...

  • Product Support Specialist

    4 weeks ago

    Panjim, Goa, India Acies Full time

    Highlight of the engagement opportunityNature of role: Full timeNumber of years of experience expected: 2-5 years.Areas of experience preferred: Providing product support for Asset Liability Management and Profitability Management applications, implementation of Balance Sheet Management solutions, support on No-code platforms, customer handling...

  • Student Support

    2 weeks ago

    Panjim, Goa, India Aakash Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Student Support & Admission OfficerDepartment: Inside SalesLocation: GoaWeekly off: Rotational (In Between Mon to Fri)Female candidates are preferred.Roles and ResponsibilitiesContribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the...

  • Customer Care Associate

    2 weeks ago

    Panjim, Goa, India Shoppers Stop Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Care Associate (CCA)Position Overview:The Customer Care Associate is responsible for delivering excellent customer service, driving sales, and ensuring a pleasant shopping experience for all customers. This role involves assisting customers in product selection, maintaining store standards, and achieving sales targets while adhering to...

  • Customer Engagement Specialist

    2 weeks ago

    Panjim, Goa, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Description:The ideal candidate will be responsible for overseeing and optimizing our customer relationship management system. This role involves managing and maintaining the CRM platform, ensuring data accuracy and integrity, and providing ongoing support to internal teams.Key responsibilities include developing and implementing customer segmentation...

  • Customer Relationship Manager

    2 weeks ago

    Panjim, Goa, India Self-employed Full time

    Full-time / Part-time / Contract)Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.We are looking for an experienced CRM Specialist responsible for managing and...

  • Customer Relationship Management Manager

    2 weeks ago

    Panjim, Goa, India Self-employed Full time

    Employment Type: [Full-time / Part-time / Contract]Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an...

  • Customer Relationship Management Manager

    2 weeks ago

    Panjim, Goa, India Self-employed Full time

    Employment Type: (Full-time / Part-time / Contract) Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics. Role Summary: We are looking for...

  • L1 RPA Support Analyst

    2 weeks ago

    Panjim, Goa, India Tangentia Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Role OverviewWe are looking for an enthusiastic and detail-oriented L1 RPA Support Analyst to monitor and support our Robotic Process Automation (RPA) processes. This role is the first line of support for bots, ensuring smooth operations, timely issue resolution, and effective communication with business and technical teams.Key ResponsibilitiesMonitor RPA...