Salesforce Developer

Description

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Overview

We are seeking a skilled Salesforce Developer to design, develop, and implement solutions within the Salesforce platform to enhance business processes. The ideal candidate will have hands-on experience with Salesforce customization, configuration, and development, as well as a deep understanding of the Salesforce ecosystem.

• Salesforce Development
• Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC).
• Create and maintain triggers, workflows, and process automation to streamline business processes.
• Integrate Salesforce with external systems using APIs and middleware tools.
• Customization and Configuration
• Customize standard and custom objects, fields, record types, and page layouts.
• Implement security controls, including user roles, profiles, and sharing rules.
• Configure Sales, Service, and Marketing Cloud modules to meet business needs.
• Collaborative Problem Solving
• Work closely with salesforce admins, business stakeholders, product owners, and other developers to gather and analyze requirements.
• Propose technical solutions aligned with business objectives.
• Troubleshoot and resolve system performance issues or defects.
• Maintenance and Optimization
• Monitor and optimize Salesforce system performance.
• Conduct regular system audits to ensure data quality and system efficiency.
• Provide technical support and training to end-users as needed.
• Review of salesforce release notes, identifying risks in current build and features of interest that could benefit the organisation
• Documentation and Best Practices
• Document system designs, development processes, and configuration details.
• Adhere to Salesforce best practices and coding standards to ensure maintainability and scalability.

Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Salesforce Developer (minimum 2-3 years).
• Strong proficiency in Apex, Visualforce, and Lightning Web Components (LWC).
• Hands-on experience with Salesforce declarative features (Flows, Process Builder, Validation Rules).
• Knowledge of Salesforce integrations using REST, SOAP, and other APIs.
• Salesforce Platform Developer I certification.

Preferred:

• Salesforce Platform Developer II or other relevant certifications.
• Experience with version control systems like Git.
• Familiarity with Agile development methodologies.
• Understanding of DevOps practices and tools such as Jenkins or Salesforce DX.
• Familiarity with CPQ a bonus

Key Skills

• Problem-solving and analytical thinking.
• Excellent communication and teamwork skills.
• Strong attention to detail and a proactive approach to system improvement.

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.