Retail Associate – Crimzon

What You'll Do:

Drive in-store sales by engaging with customers and understanding their needs.

Deliver a premium customer experience while representing the Crimzon brand.

Maintain visual merchandising standards and ensure the store always looks on-brand.

Handle billing, stock checks, and assist with daily store operations.

Support in-store events, promotions, and activations when required

Sales Executive - Crimzon

Company Description

Crimzon Fashion Accessories Pvt. Ltd. is a luxury Indian footwear label that offers intricate handcrafted footwear with a modern edge since 2003. The brand is known for its commitment to superior craftsmanship and an eco-conscious approach. Crimzon is available at two flagship stores in Mumbai, Online at www, and multi-designer stores across India as well as online stores across the globe.

Role Description

We are seeking a passionate and dynamic Sales Executive to join our Crimzon Flagship Store. Crimzon is a renowned luxury footwear brand specializing in women's shoes, known for offering high-quality products at affordable prices. As a Sales Executive, you will play a pivotal role in promoting and selling our luxury footwear collections, providing exceptional customer service, and contributing to the growth of our brand.

Key Responsibilities:

1. Sales and Customer Engagement:

2. Greet and assist customers with a warm and welcoming approach.

3. Showcase our luxury footwear collections, highlighting their unique features and benefits.
4. Provide expert advice on product selection and styling, ensuring an exceptional shopping experience.
5. Upsell and cross-sell products to meet or exceed sales targets.

6. Maintain in-depth knowledge of our brand, products, and the latest fashion trends.

7. Customer Service:

8. Address customer inquiries and concerns professionally and efficiently.

9. Handle customer feedback and complaints with a customer-centric approach.
10. Assist customers with sizing, fittings, and returns as needed.

11. Create a friendly and welcoming atmosphere in the store to build strong customer relationships.

12. Visual Merchandising:

13. Ensure that the store is well-maintained and visually appealing at all times.

14. Assist in arranging displays, product placement, and window displays to attract customers.

15. Participate in periodic inventory checks and replenish stock as necessary.

16. Product Knowledge:

17. Stay informed about our footwear collections, their materials, and production processes.

18. Educate customers on the quality and craftsmanship that sets Crimzon products apart.

19. Keep up-to-date with industry trends and competitors' offerings.

20. Sales & Reporting:

21. Maintain sales records and report daily and monthly sales figures to the store manager.

22. Billing for customers on our inventory management software.
23. Contribute to sales performance analysis and provide insights to enhance sales strategies.
24. Managing inventory and re ordering stock from the head office.

Qualifications:

• Previous retail sales experience, preferably in a luxury or fashion brand.
• Passion for fashion and footwear, particularly women's shoes.
• Excellent interpersonal and communication skills.
• Sales-driven and target-oriented mindset.
• Strong customer service and problem-solving skills.
• Attention to detail and a keen sense of style.
• Ability to work effectively in a team and individually.
• Knowledge of luxury fashion and an understanding of customer preferences.

At Crimzon, we take pride in offering luxurious women's footwear at affordable prices, and the Sales Executive is a crucial part of our brand's success. If you have a passion for fashion and a flair for sales, we invite you to join our team and contribute to creating an exceptional shopping experience for our customers while driving sales growth.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Do you speak _____ ?

Experience:

• Retail sales: 2 years (Preferred)

Work Location: In person