Retail Associate

2 days ago

Delhi, India Eleved Full time

We are looking for a socially confident retail associate to assist our customers with purchasing decisions, process transactions, and maintain a clean and visually appealing sales floor. The retail associate's responsibilities include assisting customers with questions, complaints, and returns, processing payments, and arranging merchandise on shelves and displays. To be successful as a retail associate you should have an outgoing personality and enjoy interacting with customers. Ultimately, an exceptional retail associate should be able to provide customers with seamless, positive shopping experiences. Additionally, anyone with prior experience in the wellness industry, knowledge or interest in Ayurveda would be preferred.

**Responsibilities**:

- Greeting customers and offering assistance in an enthusiastic manner. Approaching customers beforehand.
- Answering customer questions and concerns with a positive attitude.
- Have extensive knowledge of the products and services we provide, regardless of your department.
- Providing customers with detailed (correct) product information and recommendations.
- Advising customers about member benefits, promotions, and sales.
- Totaling purchases and processing cash, check, and credit card payments.
- Processing exchanges, returns, and refunds according to company policies.
- Maintaining a clean and organized retail environment.
- Assisting with stock management. Arranging merchandise on shelves and displays.

**Requirements**:

- High school diploma/GED.
- Previous retail experience is beneficial (especially if you’ve worked at Forest Essentials, Kama, or with any other ayurvedic brand).
- Excellent customer service skills.
- Good communication and interpersonal skills.
- Computer literate and basic math skills.
- Available to work on weekends and holidays.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have knowledge about the wellness industry, and an inclination toward Ayurveda?

**Experience**:

- Retail sales: 3 years (required)
- Ayurveda: 2 years (required)

**Language**:

- English (preferred)
- Health insurance

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