
Resource Planning Analyst
1 day ago
Were Hiring: Resource Planning Analyst (Bangalore | Hybrid)
Are you passionate about data, forecasting, and workforce planning? Join our TRO Resource Planning team to help optimize demand forecasting, staffing, and skill-based routing using advanced tools and analytics.
What You'll Do:
Monitor, forecast, and plan demand for short- to medium-term horizons
Perform advanced data analysis with Python & SQL (must-have)
Work with NICE Workforce Management for scheduling & operational planning
Support skill-based routing, ensuring efficient case assignment
Partner with engineering & operations to drive data-driven decisions
Provide 3–6 month staffing outlooks & recommendations
What We're Looking For:
5+ years' experience in workforce management, demand planning, or resource planning
Strong hands-on skills in Python & SQL (mandatory)
Experience with NICE tools (preferred)
Java knowledge is a plus – or willingness to learn on the job
Strong analytical, problem-solving, and stakeholder engagement skills
Role Details:
Location: Bangalore (Hybrid – Tue/Wed/Thu)
Shift: 9 AM – 6 PM
Assignment: 12 months | 2 headcounts
Experience: 5+ years
If you're ready to make an impact in forecasting, planning, and workforce optimization, we'd love to hear from you
If interested, Please share me your updated resume to
Regards,
Rama CH
Key Account Manager (KAM)
Acesoft Labs
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