F&B Butler

4 days ago

Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Floor Executive / Butler F&BSir H. N. Reliance Foundation Hospital & Research Centre Mumbai

Full-Time Opportunity | Experience: 18 Years | Rotational Shifts

Greetings from Sir HN Reliance Foundation Hospital , Mumbai, India.Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laboratories, Radiology & Imaging, and Nuclear Medicine.

For Queries or Interview Confirmation:

Qualification: Hotel Management Graduate Documents to Required :

Updated Resume

Last 3 Payslips

Last 2 Experience Letters

Educational Certificates

Job Description:

  • Act as the single point of contact for all services required by VIP patients and their relatives.
  • Ensure a comfortable and seamless stay through coordination with various hospital departments.
  • Gather detailed information on patient preferences, such as likes, dislikes, food habits, allergens, and traits from previous visits.
  • Coordinate with departments for room readiness, pantry setup, and service alignment.
  • Pre-place all VIP amenities in the room before the patients arrival.
  • Personally introduce yourself to the patient and their family.
  • Familiarize the patient and relatives with the room and available facilities.
  • Assist with unpacking and packing of luggage.
  • Provide support for any non-clinical needs.
  • Reconfirm patient preferences and room temperature for comfort.
  • Help schedule and coordinate doctor appointments.
  • Support billing and payment processes.
  • Coordinate all required hospital services during the patients stay.
  • Work with the dietician to align food preferences with clinical dietary needs.
  • Coordinate with the kitchen for timely and priority delivery of meals.
  • Ensure personalized food service at every meal.
  • Confirm food is served at the correct temperature and as per standards.
  • Ensure tray setup and service gear are complete.
  • Maintain high standards of food hygiene and presentation.
  • Coordinate with housekeeping to ensure room cleanliness.
  • Liaise with engineering and maintenance for any room-related issues.
  • Ensure upkeep of all room facilities to top standards.
  • Maintain patient privacy at all times.
  • Work with hospital security to ensure safety and restricted access.
  • Personally manage all discharge and clearance processes hygienically.
  • Ensure accurate billing for all services.
  • Raise A&G requests for all non-chargeable items.
  • Maintain pantry cleanliness and upkeep.
  • Manage inventory of amenities and consumables.
  • Update hygiene records regularly.
  • Keep the butler log book current.
  • Update the preference and allergen board as needed.
  • Raise amenity requisitions in a timely manner.

Regards,,

Team HR

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