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Company Overview
Sir H. N. Reliance Foundation Hospital and Research Centre is a prominent multi-specialty tertiary care hospital in Mumbai, designed to international standards. With a focus on areas like Cardiac Sciences, Oncology, and Woman & Child Health, the hospital is a leader in cutting-edge healthcare technology and services. Committed to excellence, its values emphasize respect for life and superior service delivery to all.
Job Overview
We are seeking a F&B Butler Trainee to become an integral part of our prestigious institution. This is a fixed-term employment position based at our headquarters in Mumbai, Maharashtra. We welcome freshers or individuals with up to one year of experience. The successful candidate will join our esteemed team to support a high standard of service and hospitality.
Qualifications and Skills
- Possess excellent customer service skills, ensuring satisfaction through attentive and friendly service to guests and staff alike.
- Ability in household management to efficiently manage and oversee various tasks within a healthcare setting.
- Effective time management skills to prioritize tasks and handle duties promptly in a fast-paced environment.
- Understanding of etiquette and protocol to maintain high standards of behavior and professionalism in all interactions.
- Attention to detail to ensure all service aspects are performed with precision and care, enhancing the overall customer experience.
- Event coordination skills to assist in planning and executing hospital events and functions with effectiveness.
- Strong communication skills to interact clearly and effectively with patients, staff, and guests, facilitating smooth operations.
- Problem-solving capabilities to address challenges efficiently, ensuring disruptions are minimized and service quality is upheld.
Roles and Responsibilities
- Assist in providing high-quality hospitality services and ensuring all clients' needs are met satisfactorily.
- Maintain a well-organized environment to set a professional tone and ensure seamless daily operations.
- Coordinate with other staff members to ensure cohesive service delivery and support hospital events.
- Adhere to established protocols and etiquette, reinforcing a courteous and respectful environment.
- Manage and deliver guest services promptly to enhance their experience and uphold hospital standards.
- Assist in organizing and managing hospital events, ensuring smooth execution and guest satisfaction.
- Handle any guest inquiries or issues with poise, providing solutions and maintaining service excellence.
- Contribute to a respectful, safe, and efficient workplace, upholding the hospital's commitment to exceptional care.
Necessary:
- Hotel Management Graduate - 2025
