Assistant Training Manager
4 hours ago
Job Description Assistant Training Manager
Location Mumbai
Experience 10+ Years of experience (can prefer candidates with 5 year of core training team handling)
Job Responsibilities:
- Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
- Managing training teams for - Kochi, Hyderabad & Bangalore along with Mumbai
- Coordinate training schedule, set up, creation of training materials and follow-up.
- Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
- Responsible for providing the product knowledge on Health Insurance to all new joiners.
- Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
- Assist in delivery of on-going training programs
- Evaluate training and report on trainees
- Reviewing trainings performances and preparing participants' score sheets
- Arrange for follow-up training, or report following training sessions
- Timely & constructive feedback and counselling of the trainees
- Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.
Desired Skills:
• Required from a training background
• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
• Ability to communicate and resolve issues that affect Performance Criteria
• Ability to handle escalations from employees
• Ability to escalate issues to their supervisor or other internal departments
Candidate should be comfortable working from office 6days - Mumbai Office and travelling across Mumbai location. Role & responsibilities
Preferred candidate profile
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