Assistant Training Manager

2 days ago

Mumbai, Maharashtra, India Policybazaar Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Description Assistant Training Manager

Location Mumbai

Experience 10+ Years of experience (can prefer candidates with 5 year of core training team handling)

Job Responsibilities:

  • Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
  • Managing training teams for - Kochi, Hyderabad & Bangalore along with Mumbai
  • Coordinate training schedule, set up, creation of training materials and follow-up.
  • Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
  • Responsible for providing the product knowledge on Health Insurance to all new joiners.
  • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
  • Assist in delivery of on-going training programs
  • Evaluate training and report on trainees
  • Reviewing trainings performances and preparing participants' score sheets
  • Arrange for follow-up training, or report following training sessions
  • Timely & constructive feedback and counselling of the trainees
  • Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.

Desired Skills:
• Required from a training background
• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
• Ability to communicate and resolve issues that affect Performance Criteria
• Ability to handle escalations from employees
• Ability to escalate issues to their supervisor or other internal departments

Candidate should be comfortable working from office 6days - Mumbai Office and travelling across Mumbai location. Role & responsibilities

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