Network Security Technical Manager

Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience. You'll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.

Why this job matters

The Cyber Security Ops. Manager manages teams in the execution of security solutions, manages daily global operations delivering regular risk reporting, coordinates compliance review activities, and identifies operational improvements, organisational vulnerabilities and risks.

What you'll be doing

1. Manages teams in activities around incident response, security monitoring, threat hunting, security analytics and reporting.
2. Leads employees, vendors, consultants, and third-party service providers to ensure that baseline information security configurations are defined for products deployed across all technology platforms.
3. Contributes to crucial relationships across the BT Group delivering efficient and consistent security operations services through continuous improvement opportunities creating defense lines that address growing business needs and a rapidly evolving security and threat landscape.
4. Ensures visibility on issues and gaps resulting from the security monitoring activities and wider capabilities to suggest innovative and faster ways in addressing incident response.
5. Applies analytics to provide insight to other security leaders in order to enhance policies and processes related to risk management, security programme management, and security governance.
6. Champions, continuously develops and shares with team knowledge on emerging trends and changes in security operations.
7. Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.
8. Implements ways to improve working processes within the area of Security Operations.
9. Coordinates collaborations with security engineering and vulnerability teams to ensure security tooling is providing operations functions with appropriate visibility to detect and respond to security events as well as building processes to better inform on indicators of compromise.
10. Manages the development of baseline reporting metrics to effectively measure the health of the security operations domain and provide executive-level reporting of events, incidents, and trends.
11. Maintains security procedures for products, applications, and platforms, and act as a go-to technical resource for risky or unusual security or compliance matters.
12. Leads the delivery of internal and external communications, ensuring the cadence and content of communications is appropriate and provides exposure of the security function.

The skills you'll need
Escalation Management Legal & Regulatory Environment and Compliance Change Management Service Level Agreement Management Stakeholder Management Configuration Management Access Control Data Analysis Policy Design Intrusion Detection & Analysis Talent Management Customer Relationship Management Decision Making Threat Hunting Growth Mindset Security Assessment Standards Design Performance Management Inclusive Leadership Incident Management Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK.  With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future – whatever your background or experience. ​

In today's world, safe and secure digital connections have never been more vital. You'll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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