Senior Service Engineer – Loader
3 days ago
Job Summary
We are seeking an experienced Senior Service Engineer – Loader / Underground Loader (UG Loader) to provide expert technical support, troubleshooting, and maintenance for underground loaders (LHDs) and surface loaders used in mining operations. The role requires strong hands-on experience, deep technical knowledge, and the ability to support high-availability operations in challenging mine-site environments.
Key ResponsibilitiesService & Technical Support
Perform installation, commissioning, servicing, and overhauling of Loaders / UG Loaders (LHDs).
Diagnose and troubleshoot complex mechanical, hydraulic, electrical, and powertrain issues.
Carry out preventive, predictive, and breakdown maintenance to ensure maximum machine uptime.
Support major assemblies including engine, transmission, axle, brake systems, hydraulics, and electricals.
Analyze recurring failures and conduct root cause analysis (RCA) with corrective and preventive actions.
Provide on-site technical support at underground and surface mining locations.
Act as a technical interface between customers, OEMs, and internal teams.
Ensure compliance with mine safety regulations, SOPs, and OEM guidelines.
Prepare detailed service reports, job cards, and maintenance documentation.
Guide and mentor junior service engineers and technicians at site.
Conduct operator and technician training on machine operation, maintenance, and safety.
Support shift planning and service manpower deployment at mine sites.
Handle warranty claims, failure reports, and technical feedback to OEMs.
Coordinate with parts teams to ensure availability of critical spares.
Maintain accurate service records, maintenance logs, and equipment history.
Strong hands-on experience with Loaders / Underground Loaders (LHDs).
Excellent troubleshooting skills in hydraulics, mechanical systems, and electrical diagnostics.
Knowledge of underground mining practices and safety standards.
Ability to work in shift operations and challenging mine environments.
Strong communication, reporting, and customer-handling skills.
Diploma / B.Tech / B.E. in Mechanical, Electrical, or Mining Machinery Engineering.
Underground Mining OEMs
Mining Contractors & Operators
Capital Equipment & Heavy Machinery Service Organizations
Exposure to large underground mining operations
Opportunity to work on high-capacity mining equipment
Career growth in mining equipment service domain
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