Client servicing lead

5 days ago

Madhapur Hyderabad Telangana, India Revsoc Digital marketing Full time ₹ 50,000 - ₹ 55,000 per year

Role Overview:

As the Client Servicing Lead, you will act as the single point of contact between our internal teams and clients. You will be responsible for overseeing end-to-end campaign execution, internal operations, team coordination, and client satisfaction across our SEO, Paid Media, Social Media, and Creative departments.Key Responsibilities:1. Client Communication & Management

  • Be the face of the agency for clients.
  • Schedule and lead weekly review calls, coordinate feedback loops.
  • Ensure deliverables are aligned with client expectations and timelines.

  • Handle escalations, delays, or scope changes professionally.

  • Operations Oversight

  • Allocate tasks to internal teams (SEO, Performance Marketing, Creative, etc.).

  • Set internal deadlines and monitor deliverables using tools like Zoho projects, or Google Sheets.
  • Coordinate across teams to ensure smooth execution and no bottlenecks.

  • Follow up and close internal loops daily.

  • Performance Monitoring

  • Track project status and generate weekly client status reports.

  • Ensure KPIs like CTR, CPA, ROAS, organic ranking, etc., are progressing.

  • Work with team leads to flag underperformance and suggest pivots.

  • Process & Quality Assurance

  • Ensure project trackers, reports, and performance reviews are updated regularly.

  • Audit team output for quality and alignment with strategy.

  • Streamline SOPs and internal handoffs.

  • Account Management

  • Track billing cycles, project renewals, and scope changes.

  • Collaborate with the finance team for invoicing and collections.
  • Identify upsell or cross-sell opportunities.

At RevSoc, you're not just taking a job you're stepping into a growth ecosystem designed for ambitious individuals who want to learn fast, lead teams, solve real challenges, and build a career in digital marketing operations.We're a high-performing digital marketing agency that works across SEO, Paid Ads, Social Media, Content, and more. If you're someone who enjoys wearing multiple hats, pushing your own limits, and finding smart solutions daily this is the place for you.What You'll Get with Us:

  • The fastest learning curve you'll ever experience real campaigns, real clients, real pressure, and real wins.
  • Hands-on exposure to SEO, Google Ads, Facebook Ads, Social Media Strategy, Content, and Account Management.
  • Daily coordination with cross-functional teams – learn leadership by doing, not just by watching.
  • Access to our in-house playbooks, process frameworks, and performance review systems.
  • The freedom to own outcomes, not just follow tasks.
  • A path to become an Operations Manager if you show ownership, reliability, and communication excellence.

This role is perfect for someone who's not afraid of accountability, wants to grow faster than their peers, and loves working in a team where speed, quality, and impact matter.

Job Type: Full-time

Pay: ₹50, ₹55,000.00 per month

Work Location: In person

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