Rcu Manager

5 days ago

Hyderabad Vijayawada, India Easy Home Finance (EHFL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Conduct both pre-sanction and post-sanction field verifications for Home Loan applicants to ensure authenticity and reduce risk.
  • Thoroughly examine KYC documents, income proofs, and property papers to confirm their genuineness and completeness.
  • Validate the applicants residence and employment/business details through physical field visits and interactions.
  • Coordinate closely with Credit, Sales, and Legal departments to collect necessary information and resolve discrepancies.
  • Detect and flag any suspicious activities, inconsistencies, or potential fraud for immediate escalation.
  • Adhere strictly to the defined Turnaround Time (TAT) to complete verifications promptly without compromising quality.
  • Prepare structured, accurate, and timely verification reports with clear observations and recommendations.
  • Update internal systems or mobile applications with verification findings and maintain status logs.
  • Ensure strict confidentiality of customer data and follow internal security protocols to safeguard information.
  • Participate in regular audits and reviews of past verification files to ensure compliance and identify process improvements.
  • Conduct re-verifications or additional checks as needed in case of escalations or alerts from other departments.
  • Support training of new team members or field agents in verification processes and company standards.
  • Maintain updated knowledge of fraud trends, KYC norms, and regulatory requirements relevant to the home loan sector.
  • Communicate clearly and professionally with applicants during field visits to obtain accurate information.
  • Prepare MIS or daily reports for the Risk Manager or Regional RCU Head to support decision-making.

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