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Collection Executive

2 weeks ago

Vasna Road Vadodara Gujarat, India Green Ekotech Engineering LLP Full time ₹ 15,000 - ₹ 25,000 per year

Collection Head – Real Estate (Plots)

Gaj Group Real Estate
• Vadodara, Gujarat

Role Summary (સારાંશ):

અમારી પ્લોટ સેલ્સ માટે 3 મહિના ની પેમેન્ટ કન્ડીશન બાદ કલેક્શન પૂર્ણ કરાવીને દસ્તાવેજી પ્રક્રિયા (Sale Agreement/Registry/Handover) સમયસર પૂર્ણ કરાવી શકે એવા અનુભવીઓ 'Collection Head' ની જરૂર છે. ટિમ હેન્ડલિંગ, ગ્રાહક સાથે વ્યવહારિક ફોલો-અપ અને આંતરિક ટીમો (Sales, Accounts, Legal, Documentation) સાથે સમન્વય મુખ્ય જવાબદારીઓ રહેશે.

Quick Facts:

  • Location: Vadodara (On-site)
  • Employment Type: Full-time
  • Experience: 3–7 years (Real Estate Collections/Documentation preferred)
  • Reporting To: Operations/Business Head
  • Team Size: 3–8 Collection Executives (as applicable)
  • Tools: Excel/Google Sheets, WhatsApp Business, CRM (Zoho/LeadSquared/Similar)

Key Responsibilities (જવાબદારીઓ)

  • Plot buyers સાથે 3-મહિની કન્ડીશન મુજબ સમયસર payment completion માટે structured follow‑ups.

  • Bounce/Delay થતી કેઝમાં negotiation, payment plans અને escalation હાથ ધરવી.

  • Payment completion પછી documentation workflow: No Dues/NOC, Sale Deed/Registry scheduling, Society/Project handover formalities, file closure.

  • Daily/Weekly MIS: collection tracker, ageing report, recovery pipeline, registrations calendar.

  • Sales, Accounts, Legal અને Documentation ટીમ સાથે close coordination.

  • Field visits માટે ટિમ માર્ગદર્શન; critical clients માટે સ્વયં મુલાકાત.

  • Customer queries/complaints ને સમયસર અને વ્યાવસાયિક રીતે resolve કરવી.

  • Compliance: RERA/Stamp Duty/Registration timelines ને ધ્યાનમાં રાખીને files આગળ ધપાવવી.

  • Team hiring, training, targets setting અને performance monitoring.

Candidate Requirements (કુશળતાઓ/અપેક્ષાઓ)

  • Graduate; Real Estate collections/handover માં 3+ વર્ષનો સંબંધિત અનુભવ.

  • Gujarati, Hindi, English માં સારી કમ્યુનિકેશન; negotiation skills ઉત્તમ.

  • Excel/Google Sheets માં tracking, reminders, MIS બનાવવા આવડતું હોવું.

  • CRM/ERP નો અનુભવ હોવો એ પ્લસ.

  • Own two-wheeler; Vadodara તથા આસપાસના વિસ્તારની basic geography ની જાણકારી.

  • High integrity, discipline, follow‑through, documentation નો વિગતવાર અભિગમ.

Key Performance Indicators (KPIs)

KPI

Target/Measure

Monthly Collection Achievement

≥ 95% of due amount

Average Days to Collect (Post 3‑month)

≤ 15 days

Registrations Completed On-Time

≥ 90% within planned week

Ageing >30 Days Cases

≤ 5% of active cases

Customer Escalations Resolved

Within 48 hours

Benefits & Compensation

  • Competitive CTC + performance incentives (as per policy).

  • Fuel/field allowance as applicable.

  • Mobile reimbursement as per company policy.

  • Growth path to Operations/Collections Manager based on performance.

How to Apply

Interested candidates can apply or send CV to with subject line: 'Application – Collection Head (Plots), Vadodara'.

Keywords (for Naukri/ATS)

Real Estate Collections; Plot Projects; Payment Follow‑ups; Handover; Documentation; Registry; Sale Deed; RERA; Recovery; Ageing; MIS; Excel; CRM; Team Handling; Vadodara

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person