Collection Executive

1 week ago

Vasna Road Vadodara Gujarat, India SPARK INFRAMARK PVT.LTD Full time

Collection Head - Real Estate (Plots) Gaj Group Real Estate - Vadodara, Gujarat Role Summary (સારાંશ): અમારી પ્લોટ સેલ્સ માટે 3 મહિના ની પેમેન્ટ કન્ડીશન બાદ કલેક્શન પૂર્ણ કરાવીને દસ્તાવેજી પ્રક્રિયા (Sale Agreement/Registry/Handover) સમયસર પૂર્ણ કરાવી શકે એવા અનુભવીઓ ‘Collection Head’ ની જરૂર છે. ટિમ હેન્ડલિંગ, ગ્રાહક સાથે વ્યવહારિક ફોલો-અપ અને આંતરિક ટીમો (Sales, Accounts, Legal, Documentation) સાથે સમન્વય મુખ્ય જવાબદારીઓ રહેશે. **Quick Facts**: - Location: Vadodara (On-site) - Employment Type: Full-time - Experience: 3-7 years (Real Estate Collections/Documentation preferred) - Reporting To: Operations/Business Head - Team Size: 3-8 Collection Executives (as applicable) - Tools: Excel/Google Sheets, WhatsApp Business, CRM (Zoho/LeadSquared/Similar) **Key Responsibilities (જવાબદારીઓ)** - Plot buyers સાથે 3-મહિની કન્ડીશન મુજબ સમયસર payment completion માટે structured follow‑ups. - Bounce/Delay થતી કેઝમાં negotiation, payment plans અને escalation હાથ ધરવી. - Payment completion પછી documentation workflow: No Dues/NOC, Sale Deed/Registry scheduling, Society/Project handover formalities, file closure. - Daily/Weekly MIS: collection tracker, ageing report, recovery pipeline, registrations calendar. - Sales, Accounts, Legal અને Documentation ટીમ સાથે close coordination. - Field visits માટે ટિમ માર્ગદર્શન; critical clients માટે સ્વયં મુલાકાત. - Customer queries/complaints ને સમયસર અને વ્યાવસાયિક રીતે resolve કરવી. - Compliance: RERA/Stamp Duty/Registration timelines ને ધ્યાનમાં રાખીને files આગળ ધપાવવી. - Team hiring, training, targets setting અને performance monitoring. - Graduate; Real Estate collections/handover માં 3+ વર્ષનો સંબંધિત અનુભવ. - Gujarati, Hindi, English માં સારી કમ્યુનિકેશન; negotiation skills ઉત્તમ. - Excel/Google Sheets માં tracking, reminders, MIS બનાવવા આવડતું હોવું. - CRM/ERP નો અનુભવ હોવો એ પ્લસ. - Own two-wheeler; Vadodara તથા આસપાસના વિસ્તારની basic geography ની જાણકારી. - High integrity, discipline, follow‑through, documentation નો વિગતવાર અભિગમ. **Key Performance Indicators (KPIs)** **KPI** **Target/Measure** **Monthly Collection Achievement** ≥ 95% of due amount **Average Days to Collect (Post 3‑month)** ≤ 15 days **Registrations Completed On-Time** ≥ 90% within planned week **Ageing >30 Days Cases** ≤ 5% of active cases **Customer Escalations Resolved** Within 48 hours **Benefits & Compensation** - Competitive CTC + performance incentives (as per policy). - Fuel/field allowance as applicable. - Mobile reimbursement as per company policy. - Growth path to Operations/Collections Manager based on performance. **How to Apply** **Keywords (for Naukri/ATS)** Real Estate Collections; Plot Projects; Payment Follow‑ups; Handover; Documentation; Registry; Sale Deed; RERA; Recovery; Ageing; MIS; Excel; CRM; Team Handling; Vadodara Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Provident Fund Work Location: In person

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