VP,Credit Policy,Retail Assets

Some careers open more doors than others.

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, financial crime and regulatory compliance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth

VP, Credit Policy, Retail Assets

The purpose of the role is to support policy development and downstream tracking and course correction for Unsecured Lending products with a specific focus on cards portfolio management programs like CLI/BB.  The role will include the following:

Policy formulation and optimization for:

• Unsecured Acquisitions and monitoring of acquisition quality/ early delinquency
• Cards portfolio management - CLI and Balance build programs
• Credit Limit Increase – both proactive and reactive
• Balance Build / Revenue Enhancement offerings for Cards such as Balance Transfer, Cash on EMI, Loan on Phone
• Authorizations and Overlimit usage 
• Exposure Management actions such as CLD / Blocking
• Cross Sell opportunities for liability and asset customers
• Portfolio bureau score migration and portfolio risk grade monitoring
• Oversight and management of policy implementation on Credit Decision Rule System
• Tracking of portfolio performance and policy changes for course correction
• Initiation of activation, utilization and retention strategies as appropriate for different portfolio segments and ensure that all aspects of portfolio management result in metric profiles consistent with approved credit card program.
• Ensure policies and programs are compliant with Local Regulations and HSBC FIM/RG – ICS and DQ
• Interactions with business stakeholders to capture policy asks
• Generation of Analytics / MIS to support policy changes and policy tracking 

Principal Accountabilities: key activities and decision-making areas

• Responsible for supporting INM IWPB Unsecured Risk Head to manage credit risks for retail unsecured lending portfolios.
• Perform analysis on credit test performance, portfolio concentration and credit quality
• Identify early warning signals and emerging risks, and propose actions to effectively control bad debts within appetite
• Partner with regional and local market teams on business expansion initiatives (new markets, segments, channels, etc.) and provide guidance for balanced and sustainable growth
• Work closely with Regional Analytics teams to devise acquisition and account management tests / strategies for credit cards
• Ensuring required documentation – Policy, change communication, governance and guidelines.
• Ensure adherence to and compliance of Risk controls

• Post-Graduate (preferably MBA or Post Grad in Statistics/Engineering) with 5-7 years' experience in Retail Risk management, preferably with Cards account risk management – with a large local Bank
• Good understanding of local industry / competition landscape and the consumer credit cycle. Experience with Digital journeys /Fintech.
• Demonstrated ability to identify/surface emerging risks and suggest risk mitigation controls
• Strong analytical / problem solving capabilities
• Strong communication and presentation skills. 
• Ability to negotiate with Business stakeholders
• Familiarity with RBI regulations related to Cards, Loans, Digital journeys
• Fluent with Excel, PPT; experience with SAS/data mining tools is a plus.
• Self driven –strong execution skills, high level ownership to drive timely outcomes

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India