Service Desk Engineer L1/ L2

We are looking for Service Desk L1 / L2 at Airoli MumbaiCandidate should be having experience in Service DeskSalary will be for L1 upto 3 LPA / L2 upto 4LPAOnly immediate joiners can applyFor more details please connect on OR Mail us on Job Type: Full-timePay: ₹22, ₹30,000.00 per month

JOB DETAILS 1) Acting as an escalation point wherever required to provide solutions at the earliest.2) The resources will take care of the acitivies of both L1 & L2 support. 3) Providing MIS to the Bank. 4) Service desk request (inclusive of telephone calls) will have FUNCTIONAL AREA banking recruitment consultant in Navi Mumbai, banking recruitment...

**Job Profile: Service Desk L1 & L2** **Location: Mumbai** **Required Experienced: 3 + Yrs** **Desired Skills for L2**: - Previous experience in a Level 2 support role or equivalent technical position. - **Strong knowledge of hardware, software, and networking technologies.**: - **Proficiency in diagnosing and resolving technical issues in a Windows...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey ResponsibilitiesCustomer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...

Roles and ResponsibilitiesProvide Level 1 (L1) and Level 2 (L2) technical support for network infrastructure, including routers, switches, firewalls, VPNs, and LAN/WAN connectivity.Troubleshoot complex network issues using various tools such as ping, traceroute, MRTG, and Wireshark.Configure and troubleshoot IP addressing schemes, subnetting concepts like...

JOB DETAILS Resources should have following merit.1.Good communication skills in English and Hindi. 2.Must be a graduate in computer science/IT, Post-graduation will be preferred. 3.Must have more than 5 years experience in similar activity 4.Resources having experience in Loan Origination system will be preferred. 5.Additional knowledge of technical...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey Responsibilities- Customer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.- Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...

DescriptionDaily Activities:Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT).Record and process tickets following agreed process and procedures including but are not limited to:Identify/Classify/Evaluate incident types, priority, and service interruptionsRecords incidents by symptom and resolutionPerform customer...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support) Location: Remote Key Responsibilities - Customer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience. - Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows,...

We are looking engineers for our MNC clientsEnd user support, infrastructure and service request managementKnowledge base preparation & maintain Report generation and presentation preparation for Service request & RCAL1/L2/L3 level support for Win Required Candidate profileNP- 15 Days, Immediate preferredPic-up - Drop ,Food Facilities are optional (If...