Production Support Associate

1 week ago

Mumbai, Maharashtra, India Nusummit Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hi All,

PFB opening.

Please find below opening

Positions- -.Application/Production Support (Linux, Oracle, Autosys, ITIL, ITRS)

Experience-7 to 20 Years

Location-Mumbai BKC

Manditory-Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable.

CTC-Upto 25LPA(Depends on Last Drawn Salary)

Mode: Work from Office (5 Days a Week)

Shift Timing - 7:30AM-5:30PM

Interview Process:

  • 1st Round: Virtual Interview and 2nd round-face to face.
  • Notice Period: Immediate to Serving 15 Days Max

Job Description

MAPs Team-

Role: Markets Application Support Production Services – Equities Cash Technology

Responsibilities

  • Responsible for ensuring the smooth running of production Equities business facing support
  • Provide and manage day-to-day application support to front-office Equities trading systems, managing client and market connectivity, answering user queries, monitoring applications, release of changes to production environment and post-release checking
  • Interact closely with regional business users and other groups in Technology to ensure issues are addressed and communicated in a timely manner
  • Work closely with developers and business analysts to plan system rollout and application updates, provide feedback on production system performance, and investigate production problems and identify solutions
  • Manage system outages in production by interfacing between business, developers, infrastructure teams and management
  • Main tasks including stakeholder communication, execute remedial actions to resolve outage, provide information to business to alleviate knock-on impact, work on post-mortem and follow-up actions for root cause identification, recurrence prevention, and any improvement in problem detection and resolution
  • Ensure that standards of operating procedures for incident, problem, monitoring, service requests and change management procedures are followed
  • Candidates should be prepared to work out of normal business hours on a rota basis such as weekends, or early morning shifts according to business needs
  • Proactively identify and resolve potential production problems in all trading systems and escalate them to relevant parties if necessary. Suggest continuous improvements to existing processes for support both locally and globally
  • Provide performance and capacity monitoring and planning to the platform to ensure the applications are running in healthy state and enough capacity to handle volatile market volumes

Skills Desired/ Required

  • Knowledge in production technology support in investment banking environment
  • Good system knowledge of Unix/Linux, Messaging Middleware (MQ, EMS, RV), market data, Oracle and networks
  • Familiar with UNIX shell scripts, Perl and python
  • Knowledge of Equities markets
  • Strong analytical, problem solving and troubleshooting skills. Troubleshooting experience in direct market access and algorithmic trading
  • Understanding of Equities algos would be advantageous
  • Proactive, has initiative, diligent, hardworking.
  • Willing to learn
  • Good team player and able to work independently
  • Good verbal and communication skills are necessary
  • Able to work under pressure in time sensitive trading environment
  • Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys, Tableau would be an advantage

Interested can apply on

Regards

Shivangi Verma

  • Associate Partner

    20 hours ago

    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...

  • Customer Support Associate

    4 days ago

    Mumbai, Maharashtra, India Organo Mart Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Experience - Fresher to 1 yearsalary -2.4lpa+IncentivesRole DescriptionThis is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves...

  • Production Support Engineer

    1 week ago

    Mumbai, Maharashtra, India LAKSH HUMAN RESOURCE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description nd Floor, Premier House, Plot , MIDC Central Road, Phase , Andheri East, Mumbai, Maharashtra Production Support Engineer / Senior Software Engineer / IT Associate Experience : 3 to 5 yrs Skills Required : Job Summary : The ideal candidate for this role is a technical generalist with strong experience in working on scalable, predictable,...

  • Technology Product Support, Aladdin Client Experience, Associate

    1 week ago

    Mumbai, Maharashtra, India BlackRock Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Technology Product Support, Aladdin Client Experience, AssociateLocation:Mumbai, MaharashtraTeam:Client Experience DeliveryJob Requisition #: R256032Date posted: Oct. 01, 2025

  • Customer Support Associate(Mumbai)

    6 days ago

    Mumbai, Maharashtra, India Organo Mart Full time ₹ 2,40,000 - ₹ 28,00,000 per year

    Experience - Fresher to 1 yearsalary -2.4lpaRole DescriptionThis is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves assisting in...

  • Product Associate

    23 hours ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a...

  • Product Associate

    2 weeks ago

    Mumbai, Maharashtra, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a...

  • Customer Support Associate

    2 weeks ago

    Mumbai, Maharashtra, India Pilgrim Full time ₹ 3,48,000 per year

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Associate Maintenance and Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Diebold Nixdorf Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The Associate Maintenance and Support Engineer is responsible for defect fixing, building knowledge of our business, and considered a SME for certain areas of our products to assist regional teams and end customers. Engineer has to be familiar with the entire software development lifecycle. Engineer has to be familiar with the entire Defect fixing...

  • Product Associate

    1 week ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB DESCRIPTION Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer...