cre coordinator

Responsibilities

• Lead and manage a team, providing guidance, support, and mentorship (reflecting 1 year of leadership experience).
• Oversee daily operations and ensure team performance aligns with company goals.
• Develop and implement strategies to improve customer satisfaction and operational efficiency.
• Use CRM software (e.g., Zoho) to manage client relationships, sales pipelines, and reporting.
• Monitor and analyze key performance metrics and deliver regular performance reports.
• Collaborate cross-functionally with departments such as marketing, product, and customer support.
• Train new hires and coordinate ongoing development opportunities for team members.
• Identify process bottlenecks and recommend solutions for improvement.

Requirements

• Minimum of 3 years of relevant professional experience.
• At least 1 year of experience in a leadership or team management role.
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Proficiency with CRM software, particularly Zoho CRM, is highly desirable.
• Strong interpersonal and communication skills.
• Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Analytical mindset with strong problem-solving skills.
• Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• CRE software

Education:

• Bachelor's (Preferred)

Experience:

• Customer relationship management: 3 years (Preferred)
• Leadership: 1 year (Preferred)

Work Location: In person