Business Analyst

Job Description:

We are looking for a skilled Business Analyst/Senior Business Analyst with strong experience in digital platforms, product delivery, and system integration, particularly within the financial services and insurance domains. This role requires a blend of business analysis, digital strategy alignment, delivery oversight, and stakeholder collaboration. The ideal candidate will be well-versed in Agile methodologies, API integrations, and end-to-end digital solutioning.

Key Responsibilities:

• Collaborate closely with senior business stakeholders to understand business strategies and product roadmaps, translating them into actionable plans.
• Perform requirement analysis, process mapping (as-is and to-be), and define detailed functional requirements and user stories with clear acceptance criteria.
• Prepare wireframes/prototypes and business process models using tools such as MS Visio, PowerPoint, or MindMeister.
• Translate project needs into system and application requirements, acting as a bridge between business units, development teams, QA, and clients.
• Ensure end-to-end solutioning of product features including high-level feasibility checks, documentation, and delivery tracking.
• Create and maintain comprehensive project tracking tools such as a plan of plans and project trackers to ensure all timelines are met.
• Participate actively in Agile ceremonies and support delivery management to ensure KPIs like schedule, quality, and scope are achieved.
• Prepare test scenarios and support testing teams, ensuring adoption of automated testing and DevSecOps practices.
• Deliver functionality training and knowledge transfer sessions to team members and stakeholders.
• Handle defect resolution and respond to queries from QA, development teams, and clients.
• Conduct impact analysis of project change requests and manage related communication effectively.
• Participate in walkthroughs for design and functional test plans.
• Work closely with UX/UI teams to design contemporary and user-friendly interfaces.
• Collaborate with architecture teams to ensure technical alignment with platform roadmaps.
• Work with operations and technical teams to research and implement best practices.
• Coordinate with partner teams for API and system integration, including preparing interface or integration documents.
• Report project risks and delays to Delivery Leads and Project Managers in a timely manner.
• Manage client communications, provide weekly updates, and deliver demos to stakeholders.

Key Skills and Competencies:

• 4 to 9 years of experience in one or more of the following: Digital Technology, Business/System Analysis, Banking, Insurance, Digital Product or Platform Management, Digital Consulting, or Product Engineering.
• Hands-on experience working with Agile/Scrum methodologies and tools like JIRA.
• Proven track record in implementing end-to-end digital platforms across value chains.
• Strong understanding of API integration and system architecture; experience working on platforms involving technologies such as React.JS, SOA, and microservices.
• Good understanding of modern technologies and tools; ability to apply technical knowledge in daily business interactions.
• Familiarity with AWS deployment and cloud-based environments (basic level).
• Experience or exposure in B2B digital sales, onboarding, and presales lifecycle is a plus.
• Strong analytical, communication, and stakeholder management skills.
• Previous experience in the insurance domain, including familiarity with regulatory environments and product offerings, is a significant advantage.
• Bachelor's Degree in Computer Science, IT, or a related discipline (B.Tech, MCA, or equivalent).

Interested candidates can reach out to our HR team