AI/ML Engineer

5 days ago


Kolkata metropolitan area West Bengal, India E-solve Infotech Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Location:

Kolkata, WFO

Experience:

Fresher

About the Role

We are seeking an
AI/ML Engineer

to lead the development of
voicebots, chatbots, and predictive intelligence

for our digital-first debt collection platform. You will design NLP models and conversational AI flows that improve borrower engagement and recovery efficiency.

Responsibilities

  • Develop
    AI-powered chatbots and voicebots

for borrower communication.
- Build and train
NLP models

to understand borrower intent, behavior, and risk signals.
- Design conversational flows and integrate them into
multi-channel communication systems

(SMS, WhatsApp, IVR, Email).
- Work on
predictive analytics

for borrower behavior (best time/channel to connect).
- Collaborate with backend engineers for real-time integration.

Requirements

  • Strong expertise in
    Python, NLP frameworks (spaCy, HuggingFace, Rasa, etc.)

.
- Experience in
conversational AI, chatbot frameworks, or voicebot systems

.
- Knowledge of
machine learning pipelines and model deployment

.
- Familiarity with
AWS/GCP AI services, OpenAI APIs

.
- Bonus: Prior experience in
fintech, collections, or customer service AI

.


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