Salesforce Business Analyst

2 weeks ago

Gurgaon, Haryana, India Skillventory Full time ₹ 5,00,000 - ₹ 12,00,000 per year

We are seeking to hire an experienced Salesforce Business Analyst to join our company. As a

Salesforce Business Analyst, you would analyze business processes, gather requirements,

document Salesforce solutions, and manage projects.

  • Coordinate with business stakeholders to identify business requirements.
  • Ensure that business requirements are mapped to the functional specifications and prepare functional specification document with traceability to BRD.
  • Manage various salesforce projects, including gathering information, planning, and executing projects.
  • Maintain a functional grasp of the business requirements and project solutions.
  • Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
  • Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.

Skills

Skill and behavioural competencies

  • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
  • Domain knowledge of Banking Applications Like LOS, Credit Card Onboarding
  • Hands on experience of BA Role FSD creation
  • Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud
  • An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
  • Eliciting requirements, Excellent documentation skills
  • Knowledge of Salesforce platform and experience in working in a similar role for Salesforce projects is desired.
  • Ability to multi -task, meet deadlines and stay calm under pressure.
  • Interest in studying and learning new things.

Qualifications and Experience Requirement

  • Salesforce Admin certification
  • Salesforce Sales Cloud Consultant
  • Salesforce Business Analyst

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