Front Office Executive

4 days ago

Kannur, Kerala, India Medcity Study Abroad Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description:

The Front Office Executive serves as the first point of contact for clients, visitors, and internal staff. This role requires professionalism, excellent communication skills, and the ability to manage multiple administrative and customer-facing tasks to ensure smooth daily operations.

Key Responsibilities:

1.Reception Management

  • Greet and welcome visitors, clients, and employees in a professional and friendly manner.
  • Maintain a neat and organized reception area to create a positive first impression.

2. Telephone Handling

  • Answer inbound calls promptly and direct them to the appropriate department or personnel.
  • Make outbound calls to clients for follow-ups or basic inquiries, maintaining proper phone etiquette.

3.Customer Assistance

  • Respond to customer queries efficiently and provide necessary information about the company's products/services.
  • Assist visitors and clients with directions, appointments, and general support.

4. Appointment & Schedule Management

  • Maintain and manage the appointment calendar for executives and staff.
  • Coordinate meeting schedules, conference room bookings, and other administrative arrangements.

5. Data Management

  • Maintain and update customer and visitor databases with accurate and timely information.
  • Generate reports on calls, inquiries, or visitor logs as required.

6. Complaint Handling & Problem Resolution

  • Listen actively to customer complaints or concerns and provide solutions or escalate to the appropriate department.
  • Ensure customer satisfaction by resolving issues promptly and professionally.

7. Support to Sales & Marketing Teams

  • Assist the sales team with lead generation, follow-ups, and coordination.
  • Provide administrative support for marketing campaigns or client outreach activities.

8. Daily Administrative Tasks

  • Handle correspondence, manage files, and maintain office stationery and supplies.
  • Perform other office-related duties to ensure smooth functioning of operations.

9. Professionalism & Communication Skills

  • Maintain a positive attitude and professional demeanor at all times.
  • Exhibit excellent verbal and written communication skills.
  • Handle stressful situations calmly and efficiently.

Requirements:

  • High school diploma or equivalent; a bachelor's degree is a plus.
  • Previous experience as a front office executive, receptionist, or customer service professional preferred.
  • Strong interpersonal, communication, and organizational skills.
  • Basic computer skills; familiarity with CRM software is a plus.
  • Ability to multitask, work under pressure, and handle confidential information.
  • Positive attitude, good voice and presentation, and problem-solving ability.

Job Type: Full-time

Experience:

  • Front desk: 1 year (Preferred)

Language:

  • English, Malayalam (Preferred)

Work Location: In person

  • Front Office

    1 week ago

    Kannur, Kerala, India Retro Aviation Full time ₹ 1,00,000 - ₹ 1,50,000 per year

    Job Title: Front Office & Admissions ExecutiveLocation: Kannur, Kerala (On-site)Company: Retro AviationAbout Us:Retro Aviation is a leading aviation institute offering professional training in Airline, Airport, and Cabin Crew Management. With over 13 years of excellence, we provide quality education and career opportunities in the aviation and technology...

  • Front Office Executive

    1 week ago

    Kannur, Kerala, India BENALE INTERNATIONAL Full time ₹ 1,68,000 - ₹ 1,80,000 per year

    Urgently Looking for a Front Office ExecutiveFresher/ExperiencedSalary : 14,000 to 15,000Timing : 9 to 10 hoursFood and Accommodation ProvidedFor more details please contact Job Type: Full-timePay: ₹14, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person

  • Front Office Associate

    3 days ago

    Kannur, Kerala, India cf1fc9af-eaa2-46ec-8b34-b2233307a308 Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Front Office Associate in Front Office DepartmentJob Types: Full-time, PermanentPay: ₹12, ₹15,000.00 per monthWork Location: In person

  • front office staff

    1 week ago

    Kannur, Kerala, India T M builders Full time ₹ 80,000 - ₹ 1,50,000 per year

    we are looking for a front office lady staffJob Types: Full-time, PermanentPay: From ₹10,000.00 per monthAbility to commute/relocate:Kannur, Kerala: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1 year (Preferred)Work Location: In person

  • Front office staff

    2 weeks ago

    Kannur, Kerala, India Satirth Bussiness Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Key Responsibilities:Guest/Client Services: Greet and welcome guests and clients in a professional and friendly manner. Direct visitors to the appropriate person and office.Administrative Support: Answer, screen, and forward incoming phone calls, take messages, and manage the general office email inbox.Scheduling and Coordination: Manage and coordinate...

  • front office vc 1275

    2 weeks ago

    Kannur, Kerala, India UNIQUEFORM Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: FRONT OFFICE VC 1275LOCATION: PAYYAMBHALAM BEACH ROAD...

  • front office assistant vc 1299

    1 week ago

    Kannur, Kerala, India UNIQUEFORM Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: FRONT OFFICE ASSISTANT VC 1299LOCATION: MATTANUR...

  • front office staff svc 01

    2 weeks ago

    Kannur, Kerala, India UNIQUEFORM Full time ₹ 2,40,000 - ₹ 5,40,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: FRONT OFFICE STAFF SVC 01LOCATION: KANNUREXPERIENCE: LOOKING...

  • Front-End Developer

    2 days ago

    Kannur, Kerala, India E-CARET SOLUTIONS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Front-End Developer (Experienced – On-site, Kannur)Company: Ecaret Solutions Pvt. Ltd.Location: Kannur, KeralaEmployment Type: Full-time (Office-based)About the CompanyEcaret Solutions is a growing software company delivering high-quality SaaS products and enterprise solutions for clients in Australia and the UK. We focus on innovation, usability, and...

  • Front Office Executive

    2 weeks ago

    Kannur, Kerala, India 0778bc8a-afbb-4189-919a-b2a23d153159 Full time ₹ 2,16,000 - ₹ 4,32,000 per year

    Rooms Check In and Check outGuest RelationsCommunication skillsPleasing AttitudePro - ActiveAssist housekeeping TeamLiase with Restaurant and HK team during inhouse events24/7 Operations (Shift basis)A degree is requiredMale candidates are preferredSalary negotiable (Based on experience)Job Type: Full-timePay: ₹15, ₹18,000.00 per monthBenefits:Food...