Floor Supervisor

4 days ago

Kozhikode, Kerala, India Malabar Group of Companies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Summary:

Playaza Entertainments is seeking a dynamic and experienced Floor Supervisor / Manager to oversee daily operations, ensure customer satisfaction, and manage staff at our entertainment facility. The ideal candidate will have a strong background in store or facility management and be capable of leading a team in a fast-paced, customer-focused environment.

Role & responsibilities

  • Oversee the daily operations of the entertainment floor.
  • Manage staff scheduling, performance, and discipline.
  • Ensure high standards of customer service and safety.
  • Monitor inventory, supplies, and equipment.
  • Handle customer queries, complaints, and feedback professionally.
  • Coordinate with other departments for smooth functioning.
  • Maintain cleanliness and hygiene standards across the facility.
  • Prepare daily reports and assist in budgeting and cost control.

Preferred candidate profile

  • Minimum 2 years of experience in store/facility management or similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic computer proficiency (MS Office, POS systems).
  • Preference for candidates residing in or near Kozhikode.
  • Male candidates preferred

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