Stylist & Storyteller

4 days ago

Mumbai, Maharashtra, India Good Earth Full time

Functional Title:
Stylist & Storyteller

Department:
Retail

PURPOSE:

To embody and promote Good Earth style, that is equally Indian and global, heritate and contemporary.

This role goes beyond sales, it is about being a stylist and storyteller who inspires customers with the art of living beautifully, weaving product stories into experiences that resonate with their lifestyle and home.

RESPONSIBILITIES:

Guest Experience


• Act as a fashion or home style advisor and storyteller, interpreting Good Earth's collections into meaningful, aesthetic recommendations for guests.


• Build long term relationships that prioritize genuinely building trust over transction value.


• Consultative selling and storytelling-led engagement.


• Share product stories that highlight craftsmanship, design inspirations, and cultural roots.


• Understand client needs, preferences, and lifestyle, and translate them into tailored solutions for their home.


• Develop and maintain Visual Merchandising (VM) displays in the Fashion or Home category to reflect the brand's storytelling and aesthetic standards.

Business & Operations Responsibility


• Own monthly category sales and insight reports.


• Build and nurture relationships with both new and repeat clients, turning them into loyal advocates of the brand.


• Monitor and analyze category performance, proactively suggesting solutions for gaps in sales or customer engagement.


• Keep a close check on inventory availability, stock-outs, and replenishment needs to ensure seamless customer journeys.


• Support operational excellence of the Fashion or Home section in every way that enhances the guest experience.

Collaboration


• Inspire and lead by example through positive energy, performance, style and creativity.


• Maintain excellent working relationships with colleagues, business, marketing, and support teams.


• Collaborate with the Visual Merchandising team to ensure your category reflects seasonal stories and brand campaigns.

CANDIDATE PROFILE:


• Background in luxury retail, styling, or interior/home décor advisory preferred.


• Strategic thinking aesthetic sensitivity and love for craft


• Digital fluency (CRM systems, WhatsApp clienteling, analytics tools)


• Strong storytelling ability to connect product narratives with customer aspirations.


• Passion for design, craftsmanship, and lifestyle aesthetics.


• Excellent interpersonal, communication, Styling and consultative selling skills.


• Positive, self-motivated, and able to thrive in a boutique luxury retail setting.

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