Tele Sales Executive

2 days ago

Chennai, Tamil Nadu, India Idlbay Full time

Role & responsibilities

  • Sales Calling

Make outbound sales calls to potential customers from provided leads or databases.

Attend inbound calls and convert inquiries into sales opportunities.

  • Lead Conversion & Follow-ups

Identify customer requirements and pitch suitable products or services.

Perform regular follow-ups to convert leads into confirmed sales.

  • Product / Service Promotion

Clearly explain product features, pricing, offers, and benefits to customers.

Handle customer objections professionally and close sales.

  • Customer Relationship Management

Maintain positive relationships with new and existing customers.

Ensure customer satisfaction through clear and polite communication.

  • Sales Target Achievement

Meet or exceed daily, weekly, and monthly sales and calling targets.

Contribute to overall business revenue and growth.

  • Documentation & Reporting

Update customer details, call outcomes, and sales status in CRM or Excel.

Submit daily call reports and sales updates to the reporting manager.

  • Coordination with Team

Coordinate with sales, marketing, and support teams for order processing and closures.

Share market feedback and customer insights with management.

Preferred candidate profile

  • Any degree / Diploma (Preferred)
  • Basic Knowledge of software products or IT services
  • Proven experience in Tele Sales / Inside Sales (Freshers may also apply)
  • Strong communication and persuasion skills
  • Basic knowledge of MS Office and CRM tools
  • Ability to work under targets and deadlines
  • Proficiency in English and regional language(s)

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