Ping Directory

6 days ago

Hyderabad Noida Pune, India Vipany Global Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Support quarterly patching of the infrastructure includes Ping Directory , OUD , Java, WebLogic, OEM and manage OS related issues and supports all the global regions and environments.
  • Provide L1 & L2 support Ping Directory related technology and escalate to L3 team.
  • Support Ping one directory services.
  • Ability to fine tune the infrastructure, monitoring, problem resolution and identification of root cause.
  • Ability to troubleshoot issues with Splunk monitoring tools and create proactive dashboards/ alerts.
  • Establish collaborative working relationships with the businesses, functions, and regions to ensure that MetLifes directory services align with MetLifes security architecture and business strategy.
  • Work with global partners to migrate end users from mergers & acquisitions into MetLifes directories.
  • Responsible for day-to-day administration duties including Ping Directory object maintenance, troubleshooting and repair tasks.
  • Develop and maintain backup and recovery practices and procedures.
  • Handle requests via thru Incident/Problem Management tool
  • Ability to coordinate and perform Disaster Recovery exercises.
  • Break/Fix response for all supported services.

Education

  • Bachelor's Degree in Computer Science, Information Systems, or related field.

Experience

  • 4+ years of Ping Directory
  • 4+ years of scripting skills in PowerShell or other modern scripting language
  • 4+ years of Linux Operating system experience
  • Working experience of lightweight Directory Access Protocol (LDAP).

Knowledge and skills (general and technical)

  • Prior experience with other directory technologies like Ping, OUD, Open DJ
  • 3+ years engineering experience working in an enterprise infrastructure with a minimum of 20,000 end users
  • Strong working knowledge of Linux/Unix environments - including scripting, system commands, and troubleshooting for enterprise deployments
  • Experience in developing and supporting system management automation tools to deploy, configure and monitor servers and services.
  • Thorough understanding of monitoring best practices for Ping Directory and related services.
  • Ability to translate technical issues into understandable business language for end users and other technical support personnel.
  • Must possess excellent communication, presentation, and writing skills.

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