Ping Directory

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Role: Ping Directory

Location: Hyderabad, Pune or Bangalore

Hybrid Mode Position and Rotational Shift
Exp: 3 - 5 years

Ping Directory Job Description

The Cyber Risk Services - IAM practice assists organizations in creating, developing, and deploying cutting-edge IAM solutions to safeguard their information and confidential data, while also enhancing their businesses and supporting technologies to be more secure, vigilant, and resilient. The Cyber Risk Services - IAM team provides services to clients through the following key areas of IAM:

- LDAP Directory services
- User provisioning
- Privileged Identity Management
- Access certification
- Access management and federation
- Entitlements management
- Role management
- Strategy and roadmap for Identity & Access Management
- Strong authentication

**Responsibilities**:
The primary responsibilities include:

- Monitoring alerts and conducting routine health checks of services.
- Troubleshooting technical issues and supporting incident management according to applicable SLAs, providing root cause analysis, and supporting problem management.
- Managing service requests in line with processes and SLAs.
- Demonstrating experience with Unix, Linux, Windows Server 2008/2012/2016.
- Familiarity with password policy configuration in LDAP Directory server implementations.
- Offering expertise on performance/tuning recommendations for Directory products and the ability to document procedures for other engineers to follow.
- Capable of making SOX/audit-related assessments, documenting required changes, and implementing feasible changes.
- Having good knowledge and experience in Active Directory user administration, certificate management, and group management.
- Possessing administrative scripting experience using any scripting language such as PowerShell, Perl, or shell.
- Supporting multi-domain environments, which may include hybrid setups like Active Directory and AzureAD.
- Demonstrating good analytical and problem-solving skills, proficient communication, and leadership skills to drive client conversations.
- Willingness to work in 24x7 shifts and provide weekend on-call support.
- Monitoring service mailbox and supporting end-user queries.
- Generating reports for daily/periodic PAM administration or processes.
- Assisting IT Risk or audit teams with reports, evidence, and process walkthroughs.
- Supporting change documentation, change deployment, and post-change validations.
- Documenting and updating Standard Operating Procedures (SOP) and operational runbooks.
- Identifying opportunities to improve process efficiencies and effectiveness.

**Benefits**:

- CEO Message: Click HereClients Testimonial: Click Here

4+ years of experience managing PingDirectory, UnboundID, Oracle Unified Directory (OUD), or a combination of both. Experience working in rotational shift mode. Preferred: Experience with other IAM tools like CyberArk, Sailpoint, Okta, Quest, AzureAD will be advantageous. IAM technology certifications. MCSE certification preferred. Exposure to other security domains besides Identity & Access Management.