Assistant Manager

2 days ago

Gurgaon, Haryana, India Policybazaar Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Summary:

We are seeking a dynamic and result-driven professional to manage and lead the tele-collection team. The role involves supervising daily collection activities, driving performance, ensuring compliance, and achieving collection targets.

Key Responsibilities:

  • Manage and guide a team of tele-collection executives.
  • Monitor daily performance and ensure achievement of collection targets.
  • Handle escalated cases and provide resolution to customers.
  • Ensure adherence to company policies, compliance, and regulatory guidelines.
  • Prepare and share daily/weekly/monthly MIS reports.
  • Motivate and train the team to improve productivity and efficiency.

Requirements:

  • Graduate/Postgraduate with 5-8 years of experience in collections/tele-calling.
  • Must be on paper AM of Minimum 4 Years, Must be from BPO background
  • Strong communication, leadership, and negotiation skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in MS Excel and reporting tools.

How to Apply Interested Candidate can share their updated CV at or WhatsApp

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