Assistant Manager
2 days ago
Job Summary:
We are seeking a dynamic and result-driven professional to manage and lead the tele-collection team. The role involves supervising daily collection activities, driving performance, ensuring compliance, and achieving collection targets.
Key Responsibilities:
- Manage and guide a team of tele-collection executives.
- Monitor daily performance and ensure achievement of collection targets.
- Handle escalated cases and provide resolution to customers.
- Ensure adherence to company policies, compliance, and regulatory guidelines.
- Prepare and share daily/weekly/monthly MIS reports.
- Motivate and train the team to improve productivity and efficiency.
Requirements:
- Graduate/Postgraduate with 5-8 years of experience in collections/tele-calling.
- Must be on paper AM of Minimum 4 Years, Must be from BPO background
- Strong communication, leadership, and negotiation skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Excel and reporting tools.
How to Apply Interested Candidate can share their updated CV at or WhatsApp
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