Hiring For Service Delivery role

2 weeks ago

Bengaluru Hyderabad Noida, India Artech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

We are Hiring Client Servicing Specialist/Managers

Experience: 6-12 Years

Apply at:

About the Role

We are looking for an experienced Client Servicing Specialist/Manager with strong expertise in client communication/Client servicing/Service Delivery.

Job Description: Service Delivery

  • Contractor Onboarding
  • Making sure all contractors are onboarded as per the matrix provided by the client
  • Reviewing all onboardings and ensuring that they are meeting the given deadline and SLAs as per various clients, hospitals and other facilities.
  • Ensuring that candidates are fully prepared while attending their scheduled drug screenings, health screenings, Fingerprinting and other requirements as described by the client
  • Compliances Management
  • Keeping a close eye on the active and expired compliances for the current contractors to make sure that they remain fully compliant as per client compliance requirements.
  • Reviewing the licenses and certifications of current and future prospect consultants which are currently in the submittal/Interviewing stage.
  • Client/Account Management
  • Building and nurturing strong relationships with healthcare clients, understanding their staffing needs, and serving as their primary point of contact for staffing solutions.
  • Collaborating with clients to identify staffing needs, growth opportunities, and long-term workforce planning.
  • Proactively engaging with clients to understand their evolving requirements and suggesting appropriate staffing solutions.
  • Contractor Management
  • Currently taking care of the contractors with multiple clients.
  • Keeping in regular contact with the contractors ensures that they have the best customer service and get their issues resolved related to weekly timesheets and payroll-related queries.
  • Maintain a careful check on current worker's existing contract and proactively work with the client on extensions and redeployments.

Perks & Benefits

Both-side cab facility

Night meal

Medical insurance

Recurring incentives

Interested? Share your resume at: or call me on PM IST)

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