Hiring For Service Delivery role
2 weeks ago
We are Hiring Client Servicing Specialist/Managers
Experience: 6-12 Years 
Apply at: 
About the Role
We are looking for an experienced Client Servicing Specialist/Manager with strong expertise in client communication/Client servicing/Service Delivery.
Job Description: Service Delivery
- Contractor Onboarding
 - Making sure all contractors are onboarded as per the matrix provided by the client
 - Reviewing all onboardings and ensuring that they are meeting the given deadline and SLAs as per various clients, hospitals and other facilities.
 - Ensuring that candidates are fully prepared while attending their scheduled drug screenings, health screenings, Fingerprinting and other requirements as described by the client
 - Compliances Management
 - Keeping a close eye on the active and expired compliances for the current contractors to make sure that they remain fully compliant as per client compliance requirements.
 - Reviewing the licenses and certifications of current and future prospect consultants which are currently in the submittal/Interviewing stage.
 - Client/Account Management
 - Building and nurturing strong relationships with healthcare clients, understanding their staffing needs, and serving as their primary point of contact for staffing solutions.
 - Collaborating with clients to identify staffing needs, growth opportunities, and long-term workforce planning.
 - Proactively engaging with clients to understand their evolving requirements and suggesting appropriate staffing solutions.
 - Contractor Management
 - Currently taking care of the contractors with multiple clients.
 - Keeping in regular contact with the contractors ensures that they have the best customer service and get their issues resolved related to weekly timesheets and payroll-related queries.
 - Maintain a careful check on current worker's existing contract and proactively work with the client on extensions and redeployments.
 
Perks & Benefits
Both-side cab facility
 Night meal
 Medical insurance
 Recurring incentives
Interested? Share your resume at: or call me on PM IST)
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