Manager (Branch)

1 day ago

Hyderabad, Telangana, India Max Transtech Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Position Summary:

The Branch Manager will be responsible for overseeing the end-to-end branch operations, ensuring service quality, customer satisfaction, on-time Pickup and delivery of goods, and overall business profitability. The role demands a high level of ownership and execution capability to meet performance benchmarks and operational KPIs for the Branch.

Key Responsibilities:

  • Ensure smooth daily operations of the branch, including pickups, transit, and delivery in adherence to SLAs and TATs.
  • Maintain service quality and reduce service gaps in POD management and DEPSI (Damage, Excess, Pilferage, Shortage, Interchange).
  • Weekly market visit for Local client acquisition and maintain existing client relationships through regular engagement.
  • Candidate should have self local network to manage additional load during sale period / festive season with due coordination with HO (Head- Quarter) and Manage vendor performance and timely invoice closure
  • Managing staff Hiring and cost optimization to run a smooth profitable Branch
  • Conduct regular Training to ensure client SOP and operation hygiene.

Qualifications & Experience:

  • Graduate in any discipline; candidates with specialization in Logistics/Supply Chain Management preferred.
  • Minimum 3 -5 years of experience in branch or hub operations within reputed courier/logistics companies (B2B/B2C).
  • Strong knowledge of transport operations, WMS, and TMS systems.
  • Familiarity with Agra and surrounding regional markets, including industrial and customer hubs.
  • Fluency in English and Hindi; knowledge of the local dialect is a plus.
  • Willingness to travel locally for customer meetings and reviews (minimum 7 days/month).

Skills & Competencies:

  • Strong leadership & team management
  • Operational excellence mindset
  • Customer-centric approach
  • Analytical and result-oriented
  • Strong follow-up & problem-solving skills
  • Tech-savvy with working knowledge of MS Office & ERP platforms
  • Excellent communication & interpersonal skills

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